I just had a 13 hour nap.. :D
Before my nap yesterday, I wanted to write about this, but.. my nap ended up lasting until 8:30 in the morning. I have work in, like, an hour and a half. Can't wait to hear "Bad Day" three times in five hours. e.e Anyway, I just wanted to write about the best part of yesterday:
I went up to the check-in counter, and spoke with the most inept woman I've ever encountered in a business such as this. I ask her if I could check in, she asks me where I'm going as well as the time for my flight. Oakland and 7:10AM, respectively.
"You've missed that," She says. Alright, that's fine. She can re-route me. As she finishes looking up the information on her computer, she looks to me, feigns a smile and declares, "Well, Houston only flies to Oakland three times a day. The latest you can get there is 6PM." Of course, I would be getting into Houston at 10:30..
...Yeah, no.
"That's not going to work for me," I explain, because.. what the fuck, a 4 or 5 hour layover? No, thanks.
"Well, what do you want me to do?" she asks.
... Typically, this would be when someone starts seeking out another route for someone to make it to their destination. Not this prize-piece of an airline employee. After watching her have a pathetic staring contest between her, the floor and myself, I suggest that she re-route me through San Francisco.
Apparently, she's an idiot on all sorts of levels, as demonstrated in the following exchange:
Inept Lady: ...How are you going to get to Oakland if I put you through to San Francisco?
Nikki: It doesn't matter where I go, if you can get me to San Francisco, please put me on a plane that goes there.
Inept Lady: How are you planning on getting to Oakland, Ma'am?
Nikki: ...It doesn't matter. Oakland and San Francisco are, like, 15 minutes from each other. You can drive there.. but it doesn't matter.
Inept Lady: ..So you're going to drive to Oakland, Ma'am? [She rolls her eyes here]
Nikki: No. I live in a city called "Novato," which is near both Oakland and San Francisco. Honestly, it doesn't matter where I go, so long as it's in Northern California.
Inept Lady: ...So how are you going to get to Oakland?
Nikki: ..I just need to go to Northern California. I do not need to be in Oakland.
The inept lady then takes a minute to take in our exchange, then as the light bulb burns above her head, she gives me an answer: "Oh! Well.. uh.. I don't know if people are allowed to do that.. let me ask my supervisor."
Honestly, as much as I felt like being bitchy and cleaning her clock, I was actually able to keep my cool pretty decently.
She brings her supervisor over, who looks at the computer, looks at me, and looks at the woman before saying, "Yes, of course people can do that." She turns to me once more and says, "And, yes, you'd be better off going through San Francisco."
So, the supervisor explains to the woman how to do that.. and this inept little bitch just.. stares through the waves of people who were walking through the airport. After attempting to get her attention a couple of times, it's finally earned and she learns how to re-route people [I'm quite certain she'll forget].. I get my ticket and then I went to wait for an hour or so before my flight.
A great start to my day, don't you think? Definitely worth skipping the pleasantries and being cold and impersonal with the people who actually took the time to get up at 6AM to take me to the airport. Which I feel kinda awful about.
I went up to the check-in counter, and spoke with the most inept woman I've ever encountered in a business such as this. I ask her if I could check in, she asks me where I'm going as well as the time for my flight. Oakland and 7:10AM, respectively.
"You've missed that," She says. Alright, that's fine. She can re-route me. As she finishes looking up the information on her computer, she looks to me, feigns a smile and declares, "Well, Houston only flies to Oakland three times a day. The latest you can get there is 6PM." Of course, I would be getting into Houston at 10:30..
...Yeah, no.
"That's not going to work for me," I explain, because.. what the fuck, a 4 or 5 hour layover? No, thanks.
"Well, what do you want me to do?" she asks.
... Typically, this would be when someone starts seeking out another route for someone to make it to their destination. Not this prize-piece of an airline employee. After watching her have a pathetic staring contest between her, the floor and myself, I suggest that she re-route me through San Francisco.
Apparently, she's an idiot on all sorts of levels, as demonstrated in the following exchange:
Inept Lady: ...How are you going to get to Oakland if I put you through to San Francisco?
Nikki: It doesn't matter where I go, if you can get me to San Francisco, please put me on a plane that goes there.
Inept Lady: How are you planning on getting to Oakland, Ma'am?
Nikki: ...It doesn't matter. Oakland and San Francisco are, like, 15 minutes from each other. You can drive there.. but it doesn't matter.
Inept Lady: ..So you're going to drive to Oakland, Ma'am? [She rolls her eyes here]
Nikki: No. I live in a city called "Novato," which is near both Oakland and San Francisco. Honestly, it doesn't matter where I go, so long as it's in Northern California.
Inept Lady: ...So how are you going to get to Oakland?
Nikki: ..I just need to go to Northern California. I do not need to be in Oakland.
The inept lady then takes a minute to take in our exchange, then as the light bulb burns above her head, she gives me an answer: "Oh! Well.. uh.. I don't know if people are allowed to do that.. let me ask my supervisor."
Honestly, as much as I felt like being bitchy and cleaning her clock, I was actually able to keep my cool pretty decently.
She brings her supervisor over, who looks at the computer, looks at me, and looks at the woman before saying, "Yes, of course people can do that." She turns to me once more and says, "And, yes, you'd be better off going through San Francisco."
So, the supervisor explains to the woman how to do that.. and this inept little bitch just.. stares through the waves of people who were walking through the airport. After attempting to get her attention a couple of times, it's finally earned and she learns how to re-route people [I'm quite certain she'll forget].. I get my ticket and then I went to wait for an hour or so before my flight.
A great start to my day, don't you think? Definitely worth skipping the pleasantries and being cold and impersonal with the people who actually took the time to get up at 6AM to take me to the airport. Which I feel kinda awful about.