I rarely post here, mainly due to having to much to do & too little to say, however an ongoing saga of attempting to get a competent tech support response from Valve in relation to Portal 2, has lead to quite a bit of frustration. It's my intention to keep record of this "customer service", as a reminder for myself of how it shouldn't be done.

( Read if you've got more time than sense & wish to see sarcasm usedwith increasing enthusiasm )