slave

Aug 20, 2010 09:16

visa took away all my money!
this is so frustrating.....
so i sent a letter to RBC.....

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I understand that I have to pay my bill, however I do not understand how I can continue to work and pay my bill when I have no money for food. I just found that VISA removed the last remaining funds from my account because I am past due. There is nothing that can be done. Nobody can help me and everyone at your company seems to think I deserve to go hungry for the next two weeks because I am behind in my payments.

Additionally, I got to hear from Lucas, the employee who shared this lovely news with me, that I am paying my interac fees 'for no reason' and that I should switch to some kind of new payment plan for ten dollars and get unlimited interac.

If I am paying these extra fees 'for no reason' then why are you charging me? I have a suggestion -- use the money you charge 'for no reason' with the money VISA takes away from your customer accounts and put it towards labour hours to help train your staff in competent selling techniques. Perhaps a workshop on human connection would be beneficial as well.

This is ridiculous, and I am angry. As soon as I pay off this credit card bill, which looks like it will be soon, I am leaving your bank and never looking back.

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