I mean, come on...
I know I overreacted with the Delta business - it was really just the principle of the thing.
And it's not just Delta: the airline industry has a business model that makes no sense. I realize they're mostly failing, and so they'll grab fees where ever they can. But I still believe their practices are unethical. They have us over a barrel - we couldn't function without them unless someone manages to invent an actual teleporter. So because of that they can get away with things like charging me NOT to fly, or not allowing a name change on a ticket (and it's not a security issue - if you got the name changed in advance, the person would still have to show ID at the airport.) They can do these things because we need them in order to get from point A to point B.
The road to profit is paved with con men and thieves.
.
And it's not just Delta: the airline industry has a business model that makes no sense. I realize they're mostly failing, and so they'll grab fees where ever they can. But I still believe their practices are unethical. They have us over a barrel - we couldn't function without them unless someone manages to invent an actual teleporter. So because of that they can get away with things like charging me NOT to fly, or not allowing a name change on a ticket (and it's not a security issue - if you got the name changed in advance, the person would still have to show ID at the airport.) They can do these things because we need them in order to get from point A to point B.
The road to profit is paved with con men and thieves.
.