Fuckers

[missysedai]

Richard's STILL isn't done with Alexander's cello. I called again today after calling another music shop.

When will it be finished? It's been nearly three weeks, you promised it in a week and a half to two.

"He assures me it will be done before Christmas."

Christmas Eve is Saturday. I'm coming in tomorrow to pick up my instrument."You can't

Comments

[silmaril]

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No. Words.

Except maybe "kill."

I was under the impression that there was something more, it being a brand new cello, than simply setting the bridge and tuning, or I'd ask. Modifications, I can see/thought, but I've watched Breno reset the bridge of a borrowed violin that dropped while he was tuning (the instrument hadn't been used for a while) in two minutes. The cello is bigger, OK, give it ten minutes. Heck, give it twenty. If I had read exactly what you wanted from the shop more carefully I'd have asked you before now.

OK, so maybe there are words. Still, the most prevalent word is "kill."

[missysedai]

Sometimes a bridge doesn't sit quite correctly on a new cello - the feet need to make complete contact with the face, or it will sound tinny. If this is the case, the feet need to be filed a teeny bit at a time, then the bridge needs to be set, the cello tuned and a few notes played to determine if it's making full contact.

At most, the whole process should take a couple hours - most of the time is spent re-tuning in between filing.

I called Mendini, the people I got the cello from, and they said they've heard this story before - customer orders a cello, takes it to a local shop for tuning, local shop fucks around then presents a bill for more than what the cello cost, claiming that it had problems and needed special work. The rep said it's very likely that Richard's is pissed that I didn't buy the instrument from them and are trying to create a problem where there is none to up their profit.

[silmaril]

The rep said it's very likely that Richard's is pissed that I didn't buy the instrument from them and are trying to create a problem where there is none to up their profit.

...if that's the case, I need a stronger word than "kill." "Maim with extreme prejudice," as a trial phrase, maybe?

You. Don't. Mess. With. Functional. Instruments.

[rimrunner]

The rep said it's very likely that Richard's is pissed that I didn't buy the instrument from them and are trying to create a problem where there is none to up their profit.

God, how fucking stupid is that? If you weren't moved to make a major purchase from them before, this isn't exactly going to persuade you, is it?

Give 'em hell.

[missysedai]

Makes me pretty fucking happy that I couldn't afford to purchase locally.

A nice cello suitable for an intermediate student retails for anywhere from $900 - $2000 here. That's a bit out of my range, so I went looking for a dealer and bought it wholesale. Gorgeous instrument, too, and they threw in a lot of nice extras that - had I paid retail - would have pushed the cost up by another $300 or so, making it a huge hardship to make sure Alex had his full sized instrument and the things he needs to drag it to rehearsals.

They're treating me this way because they're mad that I don't spend what they perceive to be enough money in their store? They're not getting another dime out of me. Those strings that run $30 each? New bow hair? Black rosin that costs three times as much as light rosin? Sheet music? Metronome? Music themed stickers, pencils, shirts and all the other shit I've dropped around a grand on this year? Yeah, fuck 'em.