Nov 11, 2009 14:20
So now that i'm somewhat more rational than i was last night. I shall explain what happened.
Apparently it's not a good idea to be logical, or to shed light on problem situations with your currently management staff in regards to their compilation at American Eagle.
I went to my Manager for a second time regarding my issues and the Bullying ( because let's face it, that's what it was) from Steph. I was immediately met with a brigade of antagonistic questions regarding " what i have i done to resolve the situation"
Apparently changing your tone, your language, your mood, and the power dynamics to suit that bothersome person, while you are working, does not count as doing anything to resolve your conflicts. Nor does asking co workers what has worked for them in situations with this bothersome person. Or pay more attention to the bothersome person ( ask how they are, what you would like them to do and give them the power of conversation and management duties when you are staffed with them).
Being in this line of business (retail) for 6 years now, and having achieved great levels of success in the work place and promotions, and recognition of exceeding required goals- CLEARLY all of this 'communication breakdown' as they called it regarding Steph, has to do with my LACK of performance! *scoffs*
I'm serious! Not only did they not tell me i would be 'let go' until the end of my shift ( so i worked hard and at times made over a grand an hour!), and then proceeded to spend an hour telling me i was a failure at everything related to retail, leadership, and not suited to the company, but the several members of the management staff made it sound as if they couldn't think of not keeping me!
" Never in my years of working have i experienced so much paperwork. I don't think it's an issue of whether or not i'm 'planning' my management shifts out on the MOD card ( i will have a section on the delinquency of this item) or separately in a way to allows me to do my work best." The end goal is to make sales, and keep your sales staff happy. How you get their ( provided it's all legal) should not be up to debate, especially when you are told everyone in management is allow to have their ow 'style'! GRRRR
Sitting in front of the district manager, who was in bed with or at least under the apprehension that Tony ( the manager) actually did his job, proceeded to disbeleive everything i told them about what was going on at the store, and that i was 'trained' to standard.
What the DM didn't know was that:
Tony- has never once come in on time. In fact he is often several hours late for his shifts ( if i ever see him!). He spends the next hour or so in the bathroom (doing who knows) and then the rest of the day fiddling with racks or 'planning' schedules. Then he comes out in ahuff, barks orders, and leaves ( early).
His version of training me is as follows - i expect you to know everything you have never done before, and to perform perfectly at all times. I will give you negative criticism about what you do and assume you know what you did wrong and where to fix it. Everything else regarding training is either up to the computer manual system, or the Assistant managers. I have no problem is being rude, or in your face, or to get loud and angry when i don't get enough 'alone time'. I also have no problem with keeping college and high school employees working overnight and into the next day for floor-set shifts, even though i know it's detrimental to their studies and performance.
Caroline- I am the 'good cop' out of the team and will befriend you but pull out the rug last minute. I am nice, but pretty lack luster when it comes to training and will reply to questions with ' i dunno' or 'eh.. i don't care' as often as possible. I will also spend much of my shift in the back on my blackberry or getting coffee, or restocking.
Shar- i'm a 'seasoned' employee who works to fill me time up. I am bitter but only show it through my lack of allegiance to anyone but myself. I will talk about you behind your back negatively to your bosses, and will withhold knowledge from you in training, even though i am a viable 'resource' to you learning what to do. I previously turned down the job you are now doing, because i know it's hard and you get shafted- but i want to laugh and watch you get in shit repeatedly. It gives me jollies.
The actually sales staff get walked all over, and it's a problem if i tell them to speak up about it. Apparently it's okay for your bosses to demean you, interrogate you, and regard you in a rude manner and expect complete compliance regardless of this.
The sales staff told me " steph will get you fired, that's why i don't speak up". I did and i took the bullet. But it's such a sick team there. I hated working there!!!!!
I am appalled that i was told i wasn't leader material! It makes absolutely no sense, because if i took to heart and obeyed everything every snide remark steph made to or about me, or believed the proper way of dealing with problems is to shut up and say nothing- I wouldn't be a leader at all would i. I'D BE A FUCKING SHEEP! That's what they wanted. It's total bullshit.
Surely announcing to your lowest staff members that THEY are the most productive and powerful asset to the work team, and that the store would be screwed if they all stood up and left at once, or spoke up at once- is not empowering them :P Or Leading them :P ( even if it's in a more fair direction):P
I'm not a good manager, even though my staff where happy, and we did really well in sales when was on shift. I'm not a good manager, even though i get repeat happy customers coming back with coffee and gum for us! I'm not a good manager, even though all the low staff feel they can come to me about the issues that are going on and no one else!
I'm a damn good manager, but i'm a Fucking threat to people who do bare minimum in their jobs! I'm a threat to hierarchical planning, and I'm a threat if you aren't a decent human being at work! That's why i was fired.
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