Murg
Another day, another headache. What is it, really, that makes people so monumentally stupid? Is there some form of idiot gene? Yes, this question has arised due to work again. This time thanks to a client. Now, technically he's a client of the Calgary office. But, since there's only one operator on at night for both offices.. you get the picture. ANYway. So, this idiots client information, the information we follow, says that when he has call forwarded his cell phone to the service, take messages and hold them, unless an emergency of course, and ALSO says that after 10pm, he doesn't want employee calls.. all right. So, I'm sitting there, quietly writing down my line check and hear one of the girls take a call from him.. call forwarding his cell phone. Whatever. About ten minutes later the /other/ girl gets a call from one of his employee's, explains our instructions, takes message.. yadda yadda. Well, the guy has a bug up his butt and calls someone else, who calls the guy in charge, who calls us back, by this time I'm on shift, and he proceeds to attempt to tear me a new asshole. Uhm.. no. So I patiently explain that we where following client info while he continues to rant that Calgary knows what to do, and he only ever has these problems with Edmonton, and never with Calgary. Anyways, I stick type in to change client info, manage to sort of placate him, write up concern and leave message for supervisor saying I don't think it was the other girls fault. My biggest issue here? Why the fuck hasn't Calgary put information they know is important into the client information?!?! Yes, I'm very happy that you've been dealing with these clients for years and know what they want. We don't! So if you see something that doesn't jive with what you know, then fucking well change it! Not only that, to my knowledge, all clients are spoken with about this sort of thing.. so what the fuck was this guys problem, other then he doesn't like the fact his orginial service was bought out by us? It happens.. welcome to the world of business! Arg!
My night, really, only got better from there. Like the dumb bitch that calls one of my lawyer lines (the only line where /both/ lawyers where out of town), for a /really/ pathetic reason. After explaining I can take a message and pass it to the office, because my lawyers are not available, she sobs at me about 'needing one now'. Uhm.. sorry. Too bad. So sad. Next time, pay fucking attention! Gah! I really hate it when I can't reach a lawyer and they start asking me questions. Uhm.. hello? Do I /sound/ like a lawyer to you? No? Riiiiiiiight. Idiots. Ah well, at least none of them swore at me. Although I did have the usual 'explainers'. I don't /nee/ and explaination as to /why/ your in custody, save it for the lawyer bubb. I just need to know the charges. Gah.
And so, it was not all that peaceful a night, though it wasn't completely insane, despite the weather. There where other idiots, but I have, fortunetly, blocked them from my memory.. like I'd love to block this job from my memory. I will be so glad when I move and can get on with my life. Surviving is not living. It so is not.
My night, really, only got better from there. Like the dumb bitch that calls one of my lawyer lines (the only line where /both/ lawyers where out of town), for a /really/ pathetic reason. After explaining I can take a message and pass it to the office, because my lawyers are not available, she sobs at me about 'needing one now'. Uhm.. sorry. Too bad. So sad. Next time, pay fucking attention! Gah! I really hate it when I can't reach a lawyer and they start asking me questions. Uhm.. hello? Do I /sound/ like a lawyer to you? No? Riiiiiiiight. Idiots. Ah well, at least none of them swore at me. Although I did have the usual 'explainers'. I don't /nee/ and explaination as to /why/ your in custody, save it for the lawyer bubb. I just need to know the charges. Gah.
And so, it was not all that peaceful a night, though it wasn't completely insane, despite the weather. There where other idiots, but I have, fortunetly, blocked them from my memory.. like I'd love to block this job from my memory. I will be so glad when I move and can get on with my life. Surviving is not living. It so is not.