Ugh :(

[emilykaulitz]

I haven't posted here in awhile but I thought today would be a good day to post/share stories together

Comments

[slave2beauty]

My lipsticks are always delivered either about to melt away or all sweaty :/ and i use my lipsticks when there new for photography reasons..so having to edit those imperfections suck.

[emilykaulitz]

Same! I like to photograph my makeup for IG and my blog and it just sucks when something like that happens. Normally I would understand heat and whatnot but the lipstick itself was defective and made longer than normal so a good portion of the product itself is stuck in the lid.

[spam]

it's not really that it was made longer, it just wasn't put into the base properly :(

[emilykaulitz]

I figured something was wrong/defective when I realized it was still poking up over the top when I went to put the top cover on it again. :(

[tonetone711]

There have been comments about this happening from MAC on the Specktra forums. You can call and complain and often they will send you replacements at no charge.

[emilykaulitz]

I did email about the lipstick being longer and smashed because of it but I just hate complaining, I mean it's still usable but it just annoys me about part of the product being stuck in the lid.

[ext_1977847]

Non-sense, you paid for it! If it's broken, and you're unsatisfied then you are not getting your moneys worth. I hate complaining too, but when I shelled out $15( or more ) for a lipstick... it better not be smashed! I usually purchase lipsticks at the counter, or if I'm getting other brands like YSL/ TARTE/ UD, I go to sephora. I would just hate to have that happen to me. It's just such an inconvenience! Hope they reply and send you out a proper one.

[emilykaulitz]

They actually responded and they're sending me another pink plaid with 2nd day shipping after I sent them the email and picture of what happened. :)