luxefibre update on sunday! woo hooo!

[luxefibre]

firstly, i have some GORGEOUS new yarns that will be listed to-morrow around dinnertime on both luxefibre.com and on luxe.etsy.com. want a little taste? well, okay...

Comments

[zonereyrie]

Hi, I run tivolovers - so the problem is that the TiVo isn't connecting to your WiFi network anymore? What software version is on the TiVo, and what kind of WiFi adapter are you using?

[luxefibre]

thanks so much for responding! the connection is fine, it is detecting a strong signal, but it won't connect. we have a wireless setup, when we researched it, it seems like it is probably that the linksys connector is no longer supported. it bums me out that it seems like tivo did that to make us buy their new wireless thingy, but we most likely will go through our cable company to get their dvr...
we have the tivo brand box and everything has been totally fine, it says that the last successful upload was in 01/15. when we try to force a connection it sits for a couple of minutes and then said it couldn't find a network. we have turned off things, unplugged things, powered down several times to no avail...i love me tivo, i will be really sad if we have to switch...

[zonereyrie]

So you have a Linksys USB adapter plugged into the TiVo? Is it on this list: http://www.tivo.com/adapters

8.1 did cause some old adapters to stop working, but not deliberately. TiVo is looking into it. Of course, it is a Catch-22 - once it doesn't work you need to do something else to get it working again so it can get any new updates with a fix. The TiVo-branded adapter is the best one to use - it vastly outperforms other adapters on transfers, and it supports WPA encryption, the others only handle WEP.

But if it is still being seen by the TiVo and it is seeing the network, it seems like the system still has the drivers. If you're using WEP on the WiFi network, try re-entering the WEP key as HEX to be sure.

[luxefibre]

i am not sure what all that stuff is exactly. i don't think we ever set up a password or anything, but then it won't let us get in there without one. what should i do? what it says is that there is a problem with the internet, which clearly there isn't...i am sure that the tivo adapter is good, but it doesn't seem fair that we bought the one that tivo recommended and now it won't work, so unless we can get this fixed, we will be getting a dvr from comcast. i love me tivo so that bums me out, but at this moment, we have no program info.

[zonereyrie]

The problem is you have a Catch-22. If the 8.1 update did break the adapter, then you need an update to fix it - but you can't get an update without a working connection. So you either need another adapter, or a phone connection.

[luxefibre]

we got the tivo adapter which i was a bit miffed about, but i was scared to get a different one and it doesn't work, even though it is cheaper. anyway, we still couldn't get it to work, we messed around with settings that i had changed before and after a couple of hours (and 40 minutes on hold with tivo) it connected. i think that somehow the netgear router changed its password (we never set one, but there is one and we have no clue what it is or how to change it) and i wonder if it is causing us to not be able to update due to security. someone else on the tivo forums had the same problem. anyway, it took forever to update and we are not sure what actually made it update, hopefully the problem is fixed though. i am not even sure if we need the tivo connector or if we can take it back...any clue? with the adaptor it did the exact same thing as it did before

[zonereyrie]

No offense, I understand it is frustrating. I'm a complete geek, so I'm used to dealing with these things. (I'm the Director of IT at work.)

You can try your old adapter and see if it works, and if it does, you don't need the TiVo adapter. But, since you have it, you could always keep it since it performs better for TiVoToGo and you know they're not going to break support for it. Then use the old adapter for something else, or eBay it or something.

[luxefibre]

hey again, we plugged it in and had to force it to connect. it tells us that there is no internet connection. after i force it several times it will connect. i had to force it again yesterday. it does go through, but i need to force it every day it seems...

[zonereyrie]

It does sound like something is wrong with the network configuration.

You might want to check your router and see if you have WEP or WPA/WPA2 on. (Note that only the TiVo adapter works with WPA/WPA2 - all others only handle WEP.) If you're using WEP, get the WEP key off the router in HEX and enter it on the TiVo. WPA/WPA2 should have a long passphrase. (WPA is the best protection for WiFi.)

I had a router go bad on me, and it did similar things - I'd lose network connectivity and have to power-cycle the router to get it working correctly again. It'd work for a while, then flake out again. Eventually I just replaced the router and my network has been fine since. I had a Netgear - WGT624 I think, now I have a Linksys WRT54GL which I loaded with 3rd party software - HyperERT+Thibor.

[luxefibre]

the thing that is odd though is that our wireless internet is totally fine. no problems at any point...i tried to get in to the router info before and there are passwords and user names on it even though i never set any up, so i am not really sure what to do...

[zonereyrie]

Could someone else have gotten into your router and be using your network?

[luxefibre]

i never thought of that! i don't even care, i just don't want it to screw up my stuff. i tried to log onto my router's page online when all of the drama was happening and it wouldn't load. it just sat there. my friend's hubby is an IT guy, too and was baffled. we don't know passwords or anything and i can't log on to look at it (i wouldn't know what to do, but he would talk me thru it i imagine) so i don't know what i can do. when i go to change settings, it does acknowledge a few other things that aren't ours, but they all have passwords on them, so i guess someone else could use ours the same way. i guess that is why you are supposed to have passwords and usernames, eh? dur. i am an IT guys worst nightmare i imagine. but i am learning. you are really nice to offer your words of wisdom.

[zonereyrie]

You should be able to get into your own router - they usually have a default login - like 'admin', and generally have a blank password out of the box. If you can't get in, someone else may have gotten in and locked you out of your own router. There may be some way to reset it - sometimes there is a hardware reset button, etc. Check the docs or the vendor's website.

You should set an admin password, even if you don't use encryption on the network, just in case.

[luxefibre]

the funny thing is, on the tivo setting page, it shows like 5 different networks (only one is ours) all the other ones have usernames, etc, so it would make sense that ours is the only non-secure one and someone is using it. if it didn't frakk up my tivo i wouldn't care. are there security issues i should worry about for the computer? i am a total nudnik when it comes to that stuff. we have a mac, btw. and a wireless connection on the laptop.
thanks again. you are so smart. hey, i am good at art. that's something, right?

[zonereyrie]

Heh, everyone has their own talents - I'm a geek. :-)

It does mean other people can get on your network and potentially sniff all the traffic going to/from your PC/Mac. That could allow snoops to grab passwords to any websites, etc, that aren't SSL protected.