About Fucking Time!

Nov 20, 2008 13:58

I called Consumers. They don't even cut trees any more. Since they didn't do it, they're not responsible. In so many words, they basically accused me of cutting my own power line. Yes, they'll come out and fix it. For a fee.

Friday: No Consumers. I call. "No, I'm sorry, I don't see anything scheduled. We'll be out there as soon as possible."

Monday: I find out it was still never scheduled because they refuse to bill me. I need to pay first. Fine. Here's my soul, sign me up for the Winter Protection Plan. "We'll be out in 24 hours."

Tuesday: No Consumers. "I have you scheduled for tomorrow between 12 and 4." GRRRRRRRR

Wednesday, 4:05pm: No Consumers. "They're in the field. They work until 11pm"

Thursday: No Consumers. I call and raise High Holy Hell. I accuse them of taking care of all the ritzy neighborhood areas first, and bumping the lower neighborhoods to the bottom. "Oh no, it's not like that." I talk to a supervisor. I get a number for MSCP, who regulates Consumers. I talk to Customer Affairs. I threaten to talk to channel 25. It's a balmy 21 degrees inside my house. I have asthma. I probably have pneumonia. I'm on the phone for 2 hours. Finally, finally, after a WEEK, a truck rolls by. I had to run after the truck and stand outside to make sure they did their job.

The house is trashed. The dogs got into everything. They knocked the computer off the desk. I'm surprised it still works. The heat is working. It's up to 65 inside again. I have lots and lots of work to do in the house, and I can barely bend over. That cold didn't do my back any good.

LM
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