Ring the bells that still can ring
Forget that perfect offering
There is a crack in everything
That’s where the light gets in.
-Leonard Cohen

I didn't always understand this. When I was a young physician, I didn't realize that criticism was a good sign. Now I see that it means people know you care about them and are willing to change. If no one criticizes you, you can take that as a sign that you are perfect, which is unlikely, or that people feel you don't care enough to listen and ( Read more... )