Job Applications
Went in to the employment agency yesterday and I'll be going back there today.
Andrew helped me make a start on the application, and it made a difference. If I try to do this myself, I'd just freeze. I'm going back to today and finish it. I'm also going back in "interview" clothes to see how I look.
Here's what we have so far:
Essential Criteria
Relevant tertiary/industry qualifications or more than 4 years experience providing Information Technology services
In 2004 I successfully completed my Diploma in Library Studies Hunter Institute of Technology.
I worked from 1987 to 1989 as a Regional Hardware Controller with the Department of Social Security. My duties included first level support for hardware and application software; E.G. assisting staff in efficient use of computer systems and software by identifying problem areas and giving one on one instruction to make sure they understood the systems and procedures; liaising with offsite technical officers and monitoring computer systems and compiling reports.
From 1989 to 1996 I worked as a publishing assistant for the Australian Bureau of Statistics. My duties included word processing, proofreading, de-jargonising and ensuring consistency in manuscripts, producing various documents using desktop publishing and word processing skills and liaising with printers. I used Microsoft Word, ACE (producing statistical charts),and Ventura Desktop Publisher.
Detailed Working Knowledge of current Internet technologies and social software……….////////////?????????
WE HAVE TO CHECK WHAT'S BEING USED
High level of customer service
Both Social Security and Bureau of Statistics positions involved dealing with varied clients in direct support on a daily basis. As Regional Hardware Controller I would be called upon to troubleshoot a wide range of problems and provide solutions or work-arounds.
As a Publishing Assistant I was required to communicate at an appropriate level with contributing departments, ensuring that their contributions were presented at the best level and formatting to ensure understanding. The thrust of this work was to ensure quality control and adding value to the finished product which involved dynamic critical feedback as part of a service section.
Ability to communicate effectively
As RHC effective communication skills were required in order to ensure accurate reporting of errors and faults that would develop in the operation of the Albany mini-frame computer and supported systems. Should major problems arise I reported them by phone to technical staff that operated 200 km away. This involved succinct descriptions and active listening skills so that such situations could be resolved without the need for the technician to travel to the worksite.
My work as a Publishing Assistant often involved proofing material and diplomatically suggesting changes to the author. I often dealt with people from a wide range of sociological backgrounds.
Ability to work independently as well as in a team environment.
Both positions listed above involved working independently, and as part of a team.
As RHC I was responsible to the Regional Security Administrator, and also State Administrators. While I was often required to act on an ad hoc basic for immediate problems, acting as part of a team was essential to ensure a minimum of downtime for the Regional office, and scheduling changes and upgrades at the optimum times. Working independently, I was often required to implement changes outside of working hours, by myself.
As Publishing Assistant it was essential to act as part of the Publishing Section team. In addition to regular statistical publications (such as the Monthly Summary of Statistics) I also provided support work on the Western Australian Yearbooks and Pocket Yearbooks. This required multiple proofreading of materials received by myself and other members of the team, and participation in the group development of style.
Willingness to embrace change
NOT YET DONE
Comments?