STRESS! [Or, ‘I hate ameriprize: part 4’]
No one should be able to give me this level of anxiety. Long story short- because I’m certain everyone (including me) is sick to death of hearing about ameriprize; I mentioned before that I canceled my two accounts with them last year- they should have sent me a 1099 to file with my taxes- they didn’t. I should have had this at the LATEST at the end of last month; not a peep. I call the people who are doing my taxes this week and verify that I did need this, before I make myself call ameriprize, because I swore for a reason, that I never wanted to deal with them again; of course, I did. I call my “financial advisor”- and oh, the irony I find in that title at this point- who is, of course, not there, and not available, to see if he can’t fax me a copy of what I need, because I NEED it by Saturday. A message is taken, but I doubt I’ll hear back from him. As usual.
Operating under the knowledge of how he tends to blow me off, I hedge my bets and call the 800 line for the main company, hoping someone, anyone there can help me. Five transfers, and explanations later, all I’ve managed to get was someone to agree to mail a ‘reprint’ (which is disingenuous, as I didn’t get a first print, and doubt it was sent in the first place) in about five business days, plus mailing time. Um… ya, not helping me, I need it for SATURDAY; can you fax it? No, sorry; we’re not allowed to do that- you’ll have to talk to your financial advisor for that. I TRIED! If this goes like any other experience with him, he’ll contact me in about FIVE MONTHS (which has happened, I’m not exaggerating), and it’ll be far, far too late by then… *ignoring statement of futility, entirely* Sorry, I can’t help you, you’ll have to call your financial advisor. Oh. Thank you. Thank you so VERY much for this completely and utter lack of help. Oh wait, just wait; I’m being told I should report your company for this. I’m sure it’ll go over well.
Now my stomach is all in knots, and I think I may be on the edge of an anxiety attack. …and I wonder why I have health issues. GAH! I am SO utterly disgusted with this all, at this point. With how I’ve been treated this entire time and taken advantage of, and how I can never, NEVER find any help, though in the end I’ve inadvertently and unwillingly paid handsomely for it.
Looks like I’m going to have to hound Tim. I never wanted to have to talk to him, again. Go me.
Operating under the knowledge of how he tends to blow me off, I hedge my bets and call the 800 line for the main company, hoping someone, anyone there can help me. Five transfers, and explanations later, all I’ve managed to get was someone to agree to mail a ‘reprint’ (which is disingenuous, as I didn’t get a first print, and doubt it was sent in the first place) in about five business days, plus mailing time. Um… ya, not helping me, I need it for SATURDAY; can you fax it? No, sorry; we’re not allowed to do that- you’ll have to talk to your financial advisor for that. I TRIED! If this goes like any other experience with him, he’ll contact me in about FIVE MONTHS (which has happened, I’m not exaggerating), and it’ll be far, far too late by then… *ignoring statement of futility, entirely* Sorry, I can’t help you, you’ll have to call your financial advisor. Oh. Thank you. Thank you so VERY much for this completely and utter lack of help. Oh wait, just wait; I’m being told I should report your company for this. I’m sure it’ll go over well.
Now my stomach is all in knots, and I think I may be on the edge of an anxiety attack. …and I wonder why I have health issues. GAH! I am SO utterly disgusted with this all, at this point. With how I’ve been treated this entire time and taken advantage of, and how I can never, NEVER find any help, though in the end I’ve inadvertently and unwillingly paid handsomely for it.
Looks like I’m going to have to hound Tim. I never wanted to have to talk to him, again. Go me.