Nettiquette?
I got this off of a tutorial site that I'm working on at work.. I thought it was pretty funny. This is from business people to business people. Probably from people around your parent's page to other people the same age. I found it so comical, especially since a lot of us grew up with this kind of thing and think of it as second nature; while others need to be instructed on how to properly treat others online!
Sametime Etiquette
Category Collaboration Tools
With Lotus Sametime instant messaging becoming more popular in Health Canada and among us developers, I am seeing that a quick post of Lotus Sametime instant messaging etiquette is needed.
I am not an expert of social software behaviour. I got my lesson on instant messaging (IM) etiquette quickly from my contact in IBM (our Sametime environment is configured to link up with IBM's Sametime environment so that we can connect with our IBM customer reps).
I started an IM chat with my IBM contact by asking a question about our Domino servers and Notes Domino 8. My IM question started a brief chat about how to use instant messaging tools. Below is a summary of IM etiquette rules that IBM, Microsoft and others have adopted and published.
1. (important) When starting the IM conversation, find out if your contact has moment to chat. Start with the message like “Got a sec for a quick question?”. Don't start the conversation right away with a topic question or comment like I did.
2. Don’t take offence if your contact doesn't respond immediately, as they may be unable to do so, even if they are online. Assume they will respond when they're free. Avoid messaging someone repeatedly when they don’t respond.
3. Alternately, you may receive a terse response (e.g., "in a meeting - talk later"). While this would be considered a rude response in person, it’s a quick, common and perfectly acceptable way for a contact to let you know they're unavailable to IM right now.
4. Use of emoticons - graphical representations of facial expressions - can be useful in providing context around the text of your messages, as they can help support a more natural form of communication.
5. If a contact has set their status to “Busy”, refrain from sending them a message unless it’s urgent.
6. Don’t use all capital letters to type your message. As with email, it’s the IM equivalent of shouting.
7. Don’t invite someone to join a multiparty IM session in progress without first asking the others in the session if it’s OK to do so.
...... Waffle guy
Posted by Leo St-Jacques On 2008-04-29
| Permalink
Sametime Etiquette
Category Collaboration Tools
With Lotus Sametime instant messaging becoming more popular in Health Canada and among us developers, I am seeing that a quick post of Lotus Sametime instant messaging etiquette is needed.
I am not an expert of social software behaviour. I got my lesson on instant messaging (IM) etiquette quickly from my contact in IBM (our Sametime environment is configured to link up with IBM's Sametime environment so that we can connect with our IBM customer reps).
I started an IM chat with my IBM contact by asking a question about our Domino servers and Notes Domino 8. My IM question started a brief chat about how to use instant messaging tools. Below is a summary of IM etiquette rules that IBM, Microsoft and others have adopted and published.
1. (important) When starting the IM conversation, find out if your contact has moment to chat. Start with the message like “Got a sec for a quick question?”. Don't start the conversation right away with a topic question or comment like I did.
2. Don’t take offence if your contact doesn't respond immediately, as they may be unable to do so, even if they are online. Assume they will respond when they're free. Avoid messaging someone repeatedly when they don’t respond.
3. Alternately, you may receive a terse response (e.g., "in a meeting - talk later"). While this would be considered a rude response in person, it’s a quick, common and perfectly acceptable way for a contact to let you know they're unavailable to IM right now.
4. Use of emoticons - graphical representations of facial expressions - can be useful in providing context around the text of your messages, as they can help support a more natural form of communication.
5. If a contact has set their status to “Busy”, refrain from sending them a message unless it’s urgent.
6. Don’t use all capital letters to type your message. As with email, it’s the IM equivalent of shouting.
7. Don’t invite someone to join a multiparty IM session in progress without first asking the others in the session if it’s OK to do so.
...... Waffle guy
Posted by Leo St-Jacques On 2008-04-29
| Permalink