I hope that woman will end up horribly disfigured one day
Before anyone gets alarmed, there is a reason behind the angry tagline! I just had the most horrible day at work. At first it was fine, nothing out of the ordinary. A little slow, a lot of things that were unkempt, messed up dressing rooms...nothing out of the ordinary. The customers at the Gap are some of the most inconsiderate people in the world...I swear. They just trash the fitting rooms....
But back on subject. While I was at the cash register trying to clean up that grand mess, apparently there was a woman who was looking for pants. I'm going to call her jerkface just for reference. I didn't know jerkface needed help. She never came up to me, never made eye contact, didn't even ask. All she was doing was wandering in and out of the fitting rooms and messing up displays. Typical "I'm just browsing" customer behavior. It wasn't until I passed by her that she asked me to help. I was fine with that. She just needed khaki pants in a size 12, no problem. There were supposedly three in the back so I asked a stock guy to check for me, apparently we didn't have them. So I told the woman and went to ring a customer up. When I was in the middle of the lady's tranaction, the jerkface came up to me and asked for me to find a size 14 in the khaki and a size 12 in the navy pants (which were basically the same style as the khaki...she just wanted to see if the size works for her daughter). I told her i'll be there in a minute and basically scrambled to finish my transaction because I could tell jerkface was getting impatient.
So when I finally went to help her, I asked her again what she needed (which she impatiently told me) and while I was in the back, I saw her khaki's in the size 12 slim, the ones that she wanted. I also grabbed the size 12 that she wanted in the navy and went to show her. Instead of a 'wow thank you!' I got a 'I didn't ask you for these. I wanted a size 14 regular khaki and a size 12 slim in the navy. You weren't listening to me'. So I blinked and gave her a 'okay fine, wait while I go get what you want' and scrambled to get her pants. When I returned, I just set them down and ran to help the customers that were gathered around the register wanting to pay. And after that line was done, I returned to putting things back, thinking everything was okay.
There was a stock manager (Lauren) working on displays today and jerkface asked her to ring her up and bothered her for more pants/sizes. Lauren printed her a list of stores that had whatever the heck she wanted (which I offered to do as well, but she blew me off) and when Lauren was about to wrap up and 'have a nice day!' jerkface suddenly said "That girl was so rude to me *points* she was inconsiderate to my needs and how I had to ASK her for help. She never made eye contact with me, and ROLLED her eyes when I asked her to get something. And the first time she got something for me, she got me skirts. And that was NOT what I wanted. I deserve better treatment here because I spend $10,000 on my children's clothing per year and this girl was nice and checked up on me and blah blah blah I want to complain to a manager." And while she was doing her tirade (thankfully there weren't any customers around) I had this surprised 'are you kidding' look on my face. I was really angry there, I probably would have started an argument with her, one along the lines of 'what kind of moron spends 10,000 on children's clothing? I see it must be at boutiques or something because I don't follow you around like a little dog asking for your every whim and fancy" and totally tearing her apart, but thankfully I held my tongue. But if I had nothing to lose, I would have totally done it. Woman deserved it for all my misery.
So Lauren had to find the head manager (Chrissy, she also hired me) and while she was looking for her, I tried to continue on with my work and was trying not to cry because I couldn't do anything to clear myself! It was such a horrible feeling. I just kind of puttered around while the woman glared at me. When Chrissy came over and talked to the woman, I was really trying not to cry and was semi-hyperventilating and kind of hid behind a display. When Chrissy finished talking to the woman (I heard many I'm sorry about that, it won't happen again, and that girl was SO rude to me) she pulled me to the back to ask my side of the story. Then I just kind of lost it and cried like a fool in front of her.
Chrissy is my most favorite manager of the bunch, I get along with her the best and I actually have fun at work whenever she is there. And I hate how I just kind of blubbered in front of her today. But she told me that she understands when it gets stressful and how this is a learning experience for me. And how it's okay to call for backup even though it's not entirely necessary and how today was just a misunderstanding and stuff. She let me go on my break to collect myself. But really, I mostly cried because I thought I was going to be fired and I fully realized how much I hate my job. I like my coworkers, I know what I am doing at my job but it's just that I cannot stand the kinds of people that walk in the door. They are the most selfish, rude and inconsiderate people I've ever seen.
After my break I was able to collect myself and pass off my puffy eyes to customers who randomly asked me as allergies. But then I really wanted to leave or crawl in a hole and cry, but I still had 2.5 hours of work. *dies* I had a headache from almost hyperventilating for the rest of that 2.5 hours...it was not fun.
I guess the highlight of the day was that my coworkers were sympathetic towards what happened...don't know how they found out, but most of them were "I'm really sorry about your bad day I hope your next shift is better! :<" and Chrissy made it a point to say goodbye to me later...but eh. It shows that they care? :o But there were two woman who came in and one made it a point to talk to me and thank me because I helped her get this jacket for her son (I had to wrestle it off of a dummy) but she goofed up on the size and had to exchange it for another one. And the other woman did the same thing, but for a swimsuit but they were "you're so nice and so helpful towards us :D" This was after jerkface and I almost started crying again because I'm an idiot but that's another story.
The great news of the day is that I have a job interview tomorrow. This is an office job and it def. pays better than the Gap, and it'll look great on the resume. I really want it. *___*
As in the words of
saturnianlove "I'll make tomorrow a better day" Jia you!
But back on subject. While I was at the cash register trying to clean up that grand mess, apparently there was a woman who was looking for pants. I'm going to call her jerkface just for reference. I didn't know jerkface needed help. She never came up to me, never made eye contact, didn't even ask. All she was doing was wandering in and out of the fitting rooms and messing up displays. Typical "I'm just browsing" customer behavior. It wasn't until I passed by her that she asked me to help. I was fine with that. She just needed khaki pants in a size 12, no problem. There were supposedly three in the back so I asked a stock guy to check for me, apparently we didn't have them. So I told the woman and went to ring a customer up. When I was in the middle of the lady's tranaction, the jerkface came up to me and asked for me to find a size 14 in the khaki and a size 12 in the navy pants (which were basically the same style as the khaki...she just wanted to see if the size works for her daughter). I told her i'll be there in a minute and basically scrambled to finish my transaction because I could tell jerkface was getting impatient.
So when I finally went to help her, I asked her again what she needed (which she impatiently told me) and while I was in the back, I saw her khaki's in the size 12 slim, the ones that she wanted. I also grabbed the size 12 that she wanted in the navy and went to show her. Instead of a 'wow thank you!' I got a 'I didn't ask you for these. I wanted a size 14 regular khaki and a size 12 slim in the navy. You weren't listening to me'. So I blinked and gave her a 'okay fine, wait while I go get what you want' and scrambled to get her pants. When I returned, I just set them down and ran to help the customers that were gathered around the register wanting to pay. And after that line was done, I returned to putting things back, thinking everything was okay.
There was a stock manager (Lauren) working on displays today and jerkface asked her to ring her up and bothered her for more pants/sizes. Lauren printed her a list of stores that had whatever the heck she wanted (which I offered to do as well, but she blew me off) and when Lauren was about to wrap up and 'have a nice day!' jerkface suddenly said "That girl was so rude to me *points* she was inconsiderate to my needs and how I had to ASK her for help. She never made eye contact with me, and ROLLED her eyes when I asked her to get something. And the first time she got something for me, she got me skirts. And that was NOT what I wanted. I deserve better treatment here because I spend $10,000 on my children's clothing per year and this girl was nice and checked up on me and blah blah blah I want to complain to a manager." And while she was doing her tirade (thankfully there weren't any customers around) I had this surprised 'are you kidding' look on my face. I was really angry there, I probably would have started an argument with her, one along the lines of 'what kind of moron spends 10,000 on children's clothing? I see it must be at boutiques or something because I don't follow you around like a little dog asking for your every whim and fancy" and totally tearing her apart, but thankfully I held my tongue. But if I had nothing to lose, I would have totally done it. Woman deserved it for all my misery.
So Lauren had to find the head manager (Chrissy, she also hired me) and while she was looking for her, I tried to continue on with my work and was trying not to cry because I couldn't do anything to clear myself! It was such a horrible feeling. I just kind of puttered around while the woman glared at me. When Chrissy came over and talked to the woman, I was really trying not to cry and was semi-hyperventilating and kind of hid behind a display. When Chrissy finished talking to the woman (I heard many I'm sorry about that, it won't happen again, and that girl was SO rude to me) she pulled me to the back to ask my side of the story. Then I just kind of lost it and cried like a fool in front of her.
Chrissy is my most favorite manager of the bunch, I get along with her the best and I actually have fun at work whenever she is there. And I hate how I just kind of blubbered in front of her today. But she told me that she understands when it gets stressful and how this is a learning experience for me. And how it's okay to call for backup even though it's not entirely necessary and how today was just a misunderstanding and stuff. She let me go on my break to collect myself. But really, I mostly cried because I thought I was going to be fired and I fully realized how much I hate my job. I like my coworkers, I know what I am doing at my job but it's just that I cannot stand the kinds of people that walk in the door. They are the most selfish, rude and inconsiderate people I've ever seen.
After my break I was able to collect myself and pass off my puffy eyes to customers who randomly asked me as allergies. But then I really wanted to leave or crawl in a hole and cry, but I still had 2.5 hours of work. *dies* I had a headache from almost hyperventilating for the rest of that 2.5 hours...it was not fun.
I guess the highlight of the day was that my coworkers were sympathetic towards what happened...don't know how they found out, but most of them were "I'm really sorry about your bad day I hope your next shift is better! :<" and Chrissy made it a point to say goodbye to me later...but eh. It shows that they care? :o But there were two woman who came in and one made it a point to talk to me and thank me because I helped her get this jacket for her son (I had to wrestle it off of a dummy) but she goofed up on the size and had to exchange it for another one. And the other woman did the same thing, but for a swimsuit but they were "you're so nice and so helpful towards us :D" This was after jerkface and I almost started crying again because I'm an idiot but that's another story.
The great news of the day is that I have a job interview tomorrow. This is an office job and it def. pays better than the Gap, and it'll look great on the resume. I really want it. *___*
As in the words of
saturnianlove "I'll make tomorrow a better day" Jia you!