May 28, 2010 18:26
TRUE FACT: When you're technically support staff, the day doesn't feel complete unless something falls apart.
HOWEVER: When you're working from home, these phone calls provide an excellent time to do a load of laundry, make some tea and move your dishes to the sink.
ALSO: Then I fixed the problem. Via the internet. So everybody wins.
Life changes are also afoot. But more on that later.