Once More Into the Insurance Circle
With Allianz continuing to insist that "The following documents are still needed: A copy of the AAA call log for assistance," I decided to once again see if AAA can actually provide proof that I called them and that they generated a tow for me when my van broke down on August 30. This time, for a wonder, I found myself talking to someone who knew how to request this, although he couldn't do it himself. For the first time since I entered this circle of buck-passing, I have a reference number for the case within AAA, as the request has been sent to the "Member Experience" department, and I've been reassured that I should hear from them in no more than one week.
If they can send me a copy of the call log proving that I used their service on that date, I can send it to Allianz, and maybe actually get the claim paid. It's not a vast sum of money, but the several hundred dollars I spent on hotel rooms and meals for those extra days would be very welcome.
If they can send me a copy of the call log proving that I used their service on that date, I can send it to Allianz, and maybe actually get the claim paid. It's not a vast sum of money, but the several hundred dollars I spent on hotel rooms and meals for those extra days would be very welcome.