(no subject)
Dear snooty clients:
I'm curious. No really, I'd honestly like to know: Do you really, truly believe that shouting at me is going to make your attorney spontaneously cease to be in a meeting?
I was just wondering. Because--and maybe I'm speaking from ignorance, here, but I gotta tell ya--to me, shouting at the one, single, solitary person in the entire firm who can actually help you out in the absence of your attorney, himself? Not seeming like the brightest course of action. In fact, I would go so far as to say that it might even be a grave tactical error, on your part (assuming that your aim truly is to have your call answered and your problem fixed).
How about we reel the volume in a wee bit, then?
Or not, whatever suits you. Courteous treatment of the support staff is optional, after all. Just keep in mind the fact that I will be the one fetching your coffee the next time you're in for an appointment.
I remain,
Yours respectfully,
The Receptionist
I'm curious. No really, I'd honestly like to know: Do you really, truly believe that shouting at me is going to make your attorney spontaneously cease to be in a meeting?
I was just wondering. Because--and maybe I'm speaking from ignorance, here, but I gotta tell ya--to me, shouting at the one, single, solitary person in the entire firm who can actually help you out in the absence of your attorney, himself? Not seeming like the brightest course of action. In fact, I would go so far as to say that it might even be a grave tactical error, on your part (assuming that your aim truly is to have your call answered and your problem fixed).
How about we reel the volume in a wee bit, then?
Or not, whatever suits you. Courteous treatment of the support staff is optional, after all. Just keep in mind the fact that I will be the one fetching your coffee the next time you're in for an appointment.
I remain,
Yours respectfully,
The Receptionist