You could try getting the culprit(s) IP address if they connect your Xbox online. You need to get the police to subpoena Microsoft for it, though. Here's an excerpt I found from a thread about tracking a stolen Xbox:
"So I ended up making repeated calls directly to the Microsoft Corporate offices(1-425-882-8080) myself. After a couple hours of frustrating automated systems that literally route you to nonexistant lines, and operators that just transfer you back to base level customer service, I managed to get ahold of a new girl who was actually willing to listen to me. After some research on her end, she found me the number for the Microsoft Corporation Security Department (1-425-706-0000). A lovely woman there said of course they can help me track the IP and hooked me up with more info, the Microsoft Online Services Legal Request Hotline (1-425-722-1299, that number is for police department requests, not for civilian customer service) and a fax number for the police to send the subpoena to (1-425-708-0096). Of course the police should include all necessary contact information for both you and them and include your gamertag, system serial number, and any other information they feel would be useful."
Unfortunately, this Xbox360 was the newest console I'd purchased, and the only one where I didn't write the serial number down. I DID register it online with its serial number, but Microsoft can't seem to find any serial number attached to my name or account.
I've been told that any of the downloaded games and content I'd purchased are still available once I replace the Xbox, which is better than the answer I received from Nintendo, which was a big old no. Which makes no sense. Any games I downloaded under my name should still exist as a license I purchased. I'm working on that with them bit by bit. Might affect my replacement of the Wii.
"So I ended up making repeated calls directly to the Microsoft Corporate offices(1-425-882-8080) myself. After a couple hours of frustrating automated systems that literally route you to nonexistant lines, and operators that just transfer you back to base level customer service, I managed to get ahold of a new girl who was actually willing to listen to me. After some research on her end, she found me the number for the Microsoft Corporation Security Department (1-425-706-0000). A lovely woman there said of course they can help me track the IP and hooked me up with more info, the Microsoft Online Services Legal Request Hotline (1-425-722-1299, that number is for police department requests, not for civilian customer service) and a fax number for the police to send the subpoena to (1-425-708-0096). Of course the police should include all necessary contact information for both you and them and include your gamertag, system serial number, and any other information they feel would be useful."
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I DID register it online with its serial number, but Microsoft can't seem to find any serial number attached to my name or account.
I've been told that any of the downloaded games and content I'd purchased are still available once I replace the Xbox, which is better than the answer I received from Nintendo, which was a big old no. Which makes no sense.
Any games I downloaded under my name should still exist as a license I purchased.
I'm working on that with them bit by bit. Might affect my replacement of the Wii.
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