Dear Best Buy....

[jlrx425]

Looked online last Sunday for the Best Buy Ad....saw that they had Madden 2007 for Xbox for 49.99 and it came with a free wireless controller from Logitech worth $49.99.  I was debating about it until Wednesday since they had the link on their website for "This Week's Promotions" They have multiple links for this promotion, so you would think that

Comments

[jlrx425]

I've purchased a number of things from Best Buy... and for working there for a length of time, they have their reasons on why they are as big and successful as they are. They are the WalMart of electronics. Not in price, but selection. They do have the biggest selection out there. The atmosphere and marketing depts. do great work promoting the BBY image. They pay their employees a decent wage keeping the associates fairly happy and the discount they offer entices more people to work there.

The bonus structure for BBY I understand has changed over the years, but there was a time that Customer Service Supervisors would get a bonus if their percentage of Returned items were under a preset limit. This tells me that customer service comes second to this company...

Sure I do bash them. They do a lot of things right also. As an investor, there's a lot of money to be made off them. And if you've had success with your purchases there, that's excellent, and I hope you never do have problems with them. For me, I will seek out other companies to give my business to.