(Rant mode on)

Seriously -- WTF, Google? Google Contacts is perhaps the most unusable piece of software I am forced to use, and it exemplifies everything that's wrong with Google as a company. They forced me into this idiotic "Contacts Preview" UI, and years later it still fails to fulfill the most basic functions of a contact list.

(Yes, I could ( Read more... )

Anyone interested in the design of software (or anything, really, but particularly software) really should take a read through this short but correct articleIts point is simple: software is often designed for (in the telling of the famous physics joke) perfect spherical users, who are all cooperative and well-intentioned towards each other. ( Read more... )