old people

May 27, 2009 11:05

If I am ever so out of touch I can't fill out a simple form... someone kill me.

We're doing insurance forms to work. I work with old people. OLD people. Seriously. They're very old. And crabby. And resistant to technology.

Several people have said they refuse to fill out these forms online. They think people are going to hack into the website and steal their precious medical history!!! I mean really? "I AM NOT PUTTING MY SOCIAL SECURITY NUMBER ON THE INTERNETS!!! ARE YOU KIDDING ME?? THIS IS AN INVASION OF PRIVACY!"
This is no exageration of how absurd these people are. I'm serious.

These are the same people who think its omgdangerous to be in the same room as a microwave that's turned on. Again, NOT a joke. Evidently, it's 1942 up in this bitch.

So we'll call him "Bill"... sits down to fill out the app. I watch him struggle to figure out how to open the browser... I look over and he has the properties menu up. How did he even do that?? So I walk over and close it, click the explorer tab and click the address bar. It took him about 3 minutes to type the address.... what with all those slashes and things lol...

Then he has to login. Your login is the first 2 letters of your first name and the first 6 letters of your last name. Your password is password.

This took him at least 5 tries.

After this you have to create a password, 8 characters with at least one number.
After about ten minutes we had this conversation:

Him: it says case sensitive! Does that mean it has to be caps lock??

Me: well, no, but if you use caps now, you have to use them later.

Him: what??

Me: just don't use them.

Him: so what am I doing wrong?

Me: is it 8 characters with a number?

Him: what? Yes! I fixed it! Rawr!

Me: well, I mean, letters and numbers?

Him: yes! Yes! Its both! It's pasword1!

Me: o_O uhm...bill, your password can't be... password...

Him: its not!

Me:... right... well, try something else. Just pick a word and a number.

*I sit down at my desk as he picks at the keys, grumbling for another 10 minutes.*

Him: why won't this work??

Me: bill... are you trying to use your name as a password?

Him: what?! I can't do that?? This is so stupid!1!!

Me: just pick a word and a number! Not password, not your name, not our place of employment.

Him: this is so stupid how am I supposed to know these things???

Once he logged in, the rest of the form was equally as painful to walk him through. Seriously PAINFUL.

The whole thing took about an hour. I filled mine out start to finish in about 10 minutes.

This might seem cruel or mean or something but just wow. I still don't mind this as much as the people who refuse to fill the damn thing out.

In other news... I can't wait for Hell City. I cannot wait! I also can't wait to make this badass cake for graverobbing and I to devour. We're going to have so much fun. I can't believe how close we are to it. Two more days of work (after today...) I'm no where near prepared, but that's okay haha.

old people, insurance, hell city, liz

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