Clearly, This MUST Stop is the Motto of Technology

Sep 29, 2018 07:52

Companies put out products they want people to use.

If they are good products, people will invest the time to learn to use them. It can be a bit frustrating, but whatever one gets out of the service justifies the time and irritation.

People use the product. People like the product and everyone knows how to get what they want.

Then the programmers step back, look at this and declare...CLEARLY THIS MUST STOP!

I'm looking at you, Spotify. Why would I pay money for a service that deliberately makes what I want to find inaccessible in any obvious way? Why do I now have to go to Google to access a podcast when I used to be able to find it directly on Spotify? More importantly, why am I paying you money to make my life miserable?

These are the questions people ask when you change things up because your programmers need a reason to be paid.

Last I heard, you weren't turning a profit.

Maybe frustrating your customers isn't the best business model.

Just saying.
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