(no subject)
Me : Thanks for calling E***** W***** M**********, you're speaking with Sarah
Caller : Hi, Where are you? Where is your shop?
Me : uh, I'm in Wellington, Sir, our technicians are all over the country but they work oout of their vans.
Caller : So you don't have a shop there?
Me : No, just the office here, our techs work out of their vans.
Caller : oh but I'm looking to get some roller wheels ...
Me : Okay, well I can give you the mobile number of our technician in your area
Caller : and I can go to his shop?
Me : No, sir, you have to call him. He works out of his van, he doesn't have a shop.
Caller : oh okay. What is his number?
Me : it is 0274 *** ***
Caller : oh, he doesn't have a landline?
Me : No sir, he works out of his Van.\
Caller : oh okay, don't worry about it then. [click]
and then my head exploded.
Caller : Hi, Where are you? Where is your shop?
Me : uh, I'm in Wellington, Sir, our technicians are all over the country but they work oout of their vans.
Caller : So you don't have a shop there?
Me : No, just the office here, our techs work out of their vans.
Caller : oh but I'm looking to get some roller wheels ...
Me : Okay, well I can give you the mobile number of our technician in your area
Caller : and I can go to his shop?
Me : No, sir, you have to call him. He works out of his van, he doesn't have a shop.
Caller : oh okay. What is his number?
Me : it is 0274 *** ***
Caller : oh, he doesn't have a landline?
Me : No sir, he works out of his Van.\
Caller : oh okay, don't worry about it then. [click]
and then my head exploded.