If you give billing people your wrong address by mistake, it can cause problems. Especially if you're like me, and you don't really pay attention to such things - you just pay each bill as it comes in. I always would have thought that if the bills were constantly being returned by the mailman to the sender, they would try calling me by phone or
(
Read more... )
That said, someone mistyped the billing address on a store-specific card I applied for once, and I just happened to remember a few months later that "gee, I hadn't had a bill for the coat I'd bought". So, I went into the store, got it all straightened out, and thought that was that. Two months later they were calling me about the INTEREST I OWED because I hadn't paid my bill in a timely fashion (duh!), and because they STILL hadn't gotten my address right in the system, and so had no way of mailing me to inform me that I owed them additional money for my untimely realization of their incompetence. Needless to say, the customer service representative I talked to had to put up with a very exasperated tone of voice.
So, I guess they DID call me (is it possible that they your people had the wrong phone # too?), but I was still annoyed. It does seem like it'd be prudent (or at least polite) to go a little greater distance and make a phone call before resorting to credit bureau drama.
Although if it makes you feel better, I once had blockbuster spend 6 months trying to track me down in college, and threated to affect my credit over about $8 in overdue fees.
Reply
As for the address, it definitely was my fault: I was must have been partially brain dead because I gave them my old street+new city address. In that sense I am responsible. On the other hand, they definitely had my phone number - they gave it to the collection person after all - so if someone had just taken a couple of minutes to call me up instead of assuming I was a crook, they would have been paid faster, they wouldn't have had to waste $ on the collection company, my credit rating would be intact, and we'd all have avoided a lot of hassle.
Reply
Leave a comment