Nov 06, 2010 19:53
I am the Queen of Grace, with my consort, King Icepack, and my Court Advisor, Duke Advil.
I'm working retail for the Christmas season (yay! Longer to try and figure out what my next step in life is!). Today is my fourth day back after a two-year lapse. It's the busiest day of the year. We're talking having six customers stop me for help on my way to the back room for help a seventh.
I'm overwhelmed and flustered and KNOW I pissed a few customers off by telling them, "I will be right back to help you, but I'm currently with another customer." (Seriously? Chill. There's one of me and a million of you. I'm sorry I can't make you feel special by dropping everything to help you)
Twenty minutes in.
Twenty.
I'm walking to put away a figurine when my ankle does a weird giving-out thing. My foot pivots and slips to the right, angling on its side. The bone cracks so loud that the customers around me can hear it snap. I go down.
I lasted five hours before my manager found out and sent me home. I can put a bit of weight on it, but I can't move it around, and it's got a lump the size of a goose egg.
Twenty. Minutes. Ug. I feel like That Asshole who gets sent home/calls in sick and forces everybody else to work twice as hard to make up the difference. Granted, every single one of us was there today, 13 of us. And I wasn't closing or anything, so nobody has to cover that shift for me. But seriously. Still feel like That Asshole.
Oh. Not to mention. The line is long, right? We're really busy. And our store only HAS three registers. To give us a break, it's VERY rare that we're that busy. Normally, we only open two registers and can survive by ringing on only one. So this is rare. We're doing what we can to work fact, but Hallmark has SO much promotional crap and coupons out that it's pretty ridic. Not to mention that, this morning, the early-bird customers were our REALLY good ones. And they refuse to be rushed. So although the WORKERS are hurrying, our customers are perfectly content to take their time, so it's not OUR fault. So I'm walking by (limping by?) and I hear a woman in line loudly comment, "This system is horrible."
Oh. I'm sorry. Which system? The one where you're forced to wait your turn, just like everybody else? Or the one where it ISN'T OUR FAULT, that we're working as hard as we can, and it's not like you HAVE to buy any of the stuff we sell, that it's not like you're going to DIE if you don't buy a Christmas ornament or a birthday card?
Yeah. That's what I thought. Bah humbug to YOU, lady. I wish mildly horrible and uncomfortable things on you, like biting your tongue or slamming your finger in a door.
ow,
hallmark,
oops,
bitching