Mar 26, 2009 15:56
At Taco bell we have a policy about wrong orders, or food missing. You need to have your receipt, for us to take action. If you don't have it, there's nothing we can do.
A lot of customers use an excuse that they never got an receipt, which is not true. We always give them out, from the front counter, and Drive thru.
I hate when they tell me, "I don't have the receipt, but I can tell you what the order was." It's not going to help.
I don't know if any one has ever gotten this, but have you ever gotten someone who comes with there reciept, the amount is over twenty dollars, and they want everything replaced, even though, only a few things were missng.
Got that a few days ago, he said he called, but we had no record. When I told him he have to come back on Wednesday, to speak to my general mangier, He said that he wasn't from las vegas, that he was leaving the next day for california. The maniger in charge, said only three things could be give free. Lucky he took the offer.