Mar 11, 2009 13:50
I work for Taco Bell. We use to give out free cups of water. But now we charge .27, do to mostly teens, getting soda, and not water. We also got a smaller cup then the 16ounce for it.
People are so grouchy about it. I take there order, then they say, they want a cup of water. when I give them there total, there like, why did my price go up. When I tell them it's cause the water, They have a fit. tell me forget it, there not paying more for water.
Last week a guy got mad at me and told me it was illegal for us to charge for water. I told him that this was through the corporation, not the store it self. I gave him a number to call, to tell the corporation. Not five days later the guy returns, but luckily I was on break. My boss handold it. He told her he needed another number, that the one I had gave him, doesn't handle that kind of complaints. He told my boss that it was illegal for us to charge for water. She told him he is not paying for the water, but for the cup. He didn't care about that.
She let him know that we had to start charging, cause people would get soda instead of water. He told her it was her own fault for that, for putting the fountain machine out to the public. then he left.
I had one woman in drive thru have a fit about it, saying the cup is to small, that she wanted a bigger cup of water. I told her I would give her a medium, but have to charge her 1.62 for the cup. I made her water and she complained it was to much ice. After I remade it and handed it to her. She only paid half the bill, and sped off.
It's not a big deal for a cup of .27 water, your paying less then any other drink, and also less then a bottle of water, its the cheapest thing on the menu.