I figured they put it in place without giving anything resembling coherent guidelines about "offensive content." Now that it's there, and there are new people in charge, I'm trying to sort out what kind of stuff would be considered "offensive" to the point of need to be blocked from minors & restricted from non-members, but wasn't "otherwise objectionable" that would make it a TOS violation.
(You'll eventually be getting a support request asking WTF "otherwise objectionable" means, too. When it shows up, bump it along to whoever sets content policies. But it'll probably be a few weeks before I bother; I know I'm not gonna get a coherent answer to that kind of thing before Christmas.)
not only what is offensive (suggestions to add to your queries)ext_59531December 11 2007, 03:04:13 UTC
But how it will be dealt with now before the rest of the basic functionality is coded - right now the flag system is coded but the "let users use the information created by this" functionality is still missing.
Assuming "offensive content" is determined:
What does this mean for the poster of "OC" until actual notification systems are in place? Are there stages of warnings, is it handled through support cases or email? Does the support person "handling" it open a ticket and invite the offender to keep a dialog open within the logged system?
Will the "notifiying" users system be built into the logged system and run along side it, allowing users to see their "score cards" and how they are graded and how their cases have been historically handled?
Or is this system going to stay the same kind of black hole of notification and punishment it seems to have been haphazardly designed as?
When will any of this be posted to the Terms of Service? Any plans to follow California law in that respect?
marta reads my journal, at least right now. We met at the LJ/SUP party. She is cool people.
I think she has been dragged into a cesspit and given a small sponge and scrub brush to clean up with, but has been told the sewage will stop pumping in, so in time, she and her fellow dupes friendly staffmembers will be permitted to put LJ back to something the rest of us are willing to be associated with.
I am honestly hopeful about it. What I met of the staff & abuse team convinced me that the new LJ really does want to make customers happy--and they know how LJ works, and what's important to us. (Although they don't know all the details all the time, 'cos nobody can keep up with all that stuff. But they know the difference between "I'm annoyed that my posting options keep defaulting to RTF when I want HTML--I want a preference setting that lets it always start where I want it" vs "I'm annoyed at Snap DIE DIE DIE MAKE IT GO AWAY.") They're paying attention, and they know *how* to pay attention to LJ users
( ... )
Ahh, interesting! And funny as hell, like all your posts -- small sponge and a scrub brush indeed; now why is it a cess-pit-cleaning simile is so very apt for 6A
( ... )
I suspect staff & APT members going to the business end and saying "WTF is offensive content? Give us a description that we can give to the customers--'cos right now, you've told them that they can restrict each other's journals based on unstated criteria."
Followed by, "use your judgment, dammit... you know what offensive posts are!"
"So... we tell them that offensive is whatever the APT member reviewing your post thinks it is? Umm... I don't think that'll go over so well."
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(You'll eventually be getting a support request asking WTF "otherwise objectionable" means, too. When it shows up, bump it along to whoever sets content policies. But it'll probably be a few weeks before I bother; I know I'm not gonna get a coherent answer to that kind of thing before Christmas.)
Reply
Assuming "offensive content" is determined:
What does this mean for the poster of "OC" until actual notification systems are in place? Are there stages of warnings, is it handled through support cases or email? Does the support person "handling" it open a ticket and invite the offender to keep a dialog open within the logged system?
Will the "notifiying" users system be built into the logged system and run along side it, allowing users to see their "score cards" and how they are graded and how their cases have been historically handled?
Or is this system going to stay the same kind of black hole of notification and punishment it seems to have been haphazardly designed as?
When will any of this be posted to the Terms of Service? Any plans to follow California law in that respect?
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Otherkin APT member: Well, actually, I...
lol.
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(Or... do they read everyone's? All your content are flagged now!)
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I think she has been dragged into a cesspit and given a small sponge and scrub brush to clean up with, but has been told the sewage will stop pumping in, so in time, she and her fellow dupes friendly staffmembers will be permitted to put LJ back to something the rest of us are willing to be associated with.
I am honestly hopeful about it. What I met of the staff & abuse team convinced me that the new LJ really does want to make customers happy--and they know how LJ works, and what's important to us. (Although they don't know all the details all the time, 'cos nobody can keep up with all that stuff. But they know the difference between "I'm annoyed that my posting options keep defaulting to RTF when I want HTML--I want a preference setting that lets it always start where I want it" vs "I'm annoyed at Snap DIE DIE DIE MAKE IT GO AWAY.") They're paying attention, and they know *how* to pay attention to LJ users ( ... )
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I suspect staff & APT members going to the business end and saying "WTF is offensive content? Give us a description that we can give to the customers--'cos right now, you've told them that they can restrict each other's journals based on unstated criteria."
Followed by, "use your judgment, dammit... you know what offensive posts are!"
"So... we tell them that offensive is whatever the APT member reviewing your post thinks it is? Umm... I don't think that'll go over so well."
Reply
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