I am so very fed up of giving my details over the phone and being asked, "Is it Miss or Mrs?" without the option of Ms, or of being addressed as Mrs by default, regardless of what I've asked them to call me. I rang the Financial Ombudsman today and was greeted with this yet again. I'd actually rung to point out that they'd got my address wrong, ( Read more... )

Should hospital chaplains be phased out?I usually have fairly mixed feelings about such matters. I was raised in what I consider, overall, to be a pretty good religion (in that it takes a sensible attitude to life and doesn't propagate bigotry), Reform/Liberal Judaism. I eventually left a few years ago upon realising that I was an atheist. But ( Read more... )

Just when you think that you can't be surprised again by poor disability access, something new jumps up. In this case, I've been finding it increasingly difficult to read the product labels and leaflets on my medication, so I rang my local pharmacy to ask them to supply me versions in large print. It turns out that I was in fact asking for the ( Read more... )

NHS urged to reject homoeopathyGood. They've been researching it for years, and there's never any evidence that it's an improvement on placebo, nor that the underlying theory is sound. I can think of a number of complementary therapies which the NHS would do well to fund, but I'm talking about the ones which work, which are backed up by a solid ( Read more... )