Yesterday and today were kind of exhausting due to perfectly ordinary -- well, I mean, perfectly ordinary considering the decidedly not ordinary circumstances -- crunch time at work. By which I mean, we are now into the part of the year when we get swamped by the start of turnovers (old tenants move out; apartments get cleared, cleaned, photographed, etc.; and new tenants move in) but everything is cockeyed this year.
For one thing, a whole bunch of tenants aren't here since they left Ithaca when Cornell switched to virtual instruction. So getting their keys back and their apartments emptied of all their stuff is a bit challenging.
For another, we are behind on a lot of tasks because Mom Boss is working from home (and taking care of/homeschooling her three kids) and Aunt Boss keeps getting interrupted by tenants and parents who need twenty minutes or so of somebody listening to them vent about Cornell's continuing lack of concrete plans for the fall semester and their resulting rent woes and worries and so on. Also, some of the stuff Miss California and I should have had finished by this point have been rendered impossible because we still haven't received various supplies that were ordered in mid-April. *headdesk*
For a third, NYSEG has decided, in their infinite wisdom, that they will no longer do meter readings out of concern for their employees' health. I am not sure how walking around OUTSIDE or standing alone in a room in an apartment complex counts as dangerous Covid 19 exposure, but NYSEG is standing firm on this. Of course, they still need meter readings to turn off old electricity accounts and turn new ones on, so they've basically outsourced all their meter reading work to me. *double headdesk* I am not pleased. Aunt Boss is not pleased. Nobody is pleased. Probably not even NYSEG is pleased, since they now have to deal with frantic inquiries from new tenants who have received emails asking them for a meter reading and who have no idea what that means.
For a fourth, apparently the higher-ups did hire a marketing consultant against my office's collective advice, except the person in question doesn't seem to have any relevant experience so we're basically having to do all the work and sent it to them so they can, I don't know, give it a nice font and post it somewhere. (Okay, I'm sure the job is slightly more involved than that, but still. My only training in advertising is what I've learned on the job. Why do I still have to write all the advertising text now that we've hired a marketing person?!) The marketing person wanted us to create a Facebook page. We told them exactly why we don't use Facebook anymore, including what you'd think would be the prime argument that our target market isn't on that site, and they were still pushing for it anyway. *triple headdesk* I mean, I'm getting some paid weekend work trying to organize information into stuff we can use to make posts in a company blog, but what the actual fuck even.
We seem to have acquired an Instagram account that currently has 14 followers. I am unsure how many of them are spambots. Thanks, marketing consultant. (I am so glad Aunt Boss was able to decisively shoot down the recommendation to create a company Twitter account.)
We are also continuing our own homegrown marketing efforts, the latest of which is recording virtual videos tours of apartments that Miss California has dressed using some of the items outgoing tenants have left with us to donate to the local re-use center since Cornell's own dump-and-run recycling program failed to happen this year for obvious reasons. That's been eating a lot of Aunt Boss and Miss California's time, since Aunt Boss is narrating the tours while Miss California uses our new camera gimbal to stabilize her cell phone footage.
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It's just one damn thing after another and never enough time. *sigh*
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On an unrelated note, Susan and her fiancé have decided to postpone their wedding until late June of 2021. I think this was a wise, albeit sad, choice.
On another unrelated note, I wrote my rent check on May 28th, and then apparently forgot to actually mail it. Landlord Dude left me a voicemail this afternoon, and although I would have sworn I'd pinned it to my mailbox for pickup last Thursday, nope. It was buried under other mail-related paraphernalia on my coffee table. Bad brain, no biscuit. Anyway, I have now actually pinned it to my mailbox for pickup tomorrow.
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I think I will go to bed now and hopefully things will seem slightly more manageable in the morning.
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