Recently I have been dealing with an old bill. It's not that much, and I made payments to it, but they decided to send it to a collection agency anyway. So I said blow for now, as there are more imprtant things to deal with, so I'll deal with you when I'm ready. Well they sent it to a collection agency who began calling my cell phone 20 to 30
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Note that they have one more opportunity to call you. Also note that, if you DO owe this money, they might well sue, but also note that, since they've been calling you on your cell, you can countersue for harassment and you'll have the phone records access to prove it. I'd personally advise against threatening to sue them in your letter, though, because they could use that as a justification for starting legal proceedings. It's enough to let them know that you know the law and that you know they violated it.
The one time I was contacted by a collection agency, I fought them, and they just sent the bill back to the company they'd bought it from. Heh.
(Legal disclaimer: I am not a lawyer, this does not qualify as professional legal advice. ;) )
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