4 strikes.. and they're out.
Strike 1 (before the recent set of strikes): I needed a new fan for my desktop. I took it to a local computer shop to show them, so I would get the right size fan. They sold me a wrong size fan anyway. I should've taken the hint, because a couple of weeks after that.....
I dropped off my work laptop to get the noisy fan replaced. Here begins the next three strikes:
Strike 2. When I dropped it off, I was told "don't call us, we'll call you". Two weeks later, no phone call, no messages, nothing on my caller ID list indicating they'd ever called. I called today, and mentioned it'd been two weeks and hadn't heard anything. The guy on the other end looked up my info, said the laptop was ready, and that they DID call, and end of story. No apologies, nothing about maybe a number was dialled wrong, etc.
Strike 3. I went there and noticed my laptop was lying upside-down on a bottom shelf, stuck underneath somebody else's (obviously full) laptop bag. It's not like the shelves were full; there was plenty of space for each to have it's own little area on the shelves. When I got it back, there was dirt and a lot of new scratches on the case. I was dumb, I didn't say anything. The guy returning it to me acted as if nothing was wrong.
Strike 4. When I got it home and turned it on, there were at least two new folders of stuff on my computer desktop and an unmarked CD in the drive. I'm not sure why replacing a fan would mean needing to put unknown stuff on the hard drive. (I have AutoPlay disabled on my desktop, so I checked out the unknown CD. The volume label is "CDS_TEST_B2", and it contains a buttload of *.BIN files.)
So, yeah. I have my laptop back. It runs. I should probably be thankful for small favors.
I haven't run it long enough to know if the noisy fan is now a quiet fan. I don't know if I have any fun new software on my system I need to worry about.
I can't believe it cost $140 for this.
Anyway, I'm done with PC Club. Fool me once, etc.
I dropped off my work laptop to get the noisy fan replaced. Here begins the next three strikes:
Strike 2. When I dropped it off, I was told "don't call us, we'll call you". Two weeks later, no phone call, no messages, nothing on my caller ID list indicating they'd ever called. I called today, and mentioned it'd been two weeks and hadn't heard anything. The guy on the other end looked up my info, said the laptop was ready, and that they DID call, and end of story. No apologies, nothing about maybe a number was dialled wrong, etc.
Strike 3. I went there and noticed my laptop was lying upside-down on a bottom shelf, stuck underneath somebody else's (obviously full) laptop bag. It's not like the shelves were full; there was plenty of space for each to have it's own little area on the shelves. When I got it back, there was dirt and a lot of new scratches on the case. I was dumb, I didn't say anything. The guy returning it to me acted as if nothing was wrong.
Strike 4. When I got it home and turned it on, there were at least two new folders of stuff on my computer desktop and an unmarked CD in the drive. I'm not sure why replacing a fan would mean needing to put unknown stuff on the hard drive. (I have AutoPlay disabled on my desktop, so I checked out the unknown CD. The volume label is "CDS_TEST_B2", and it contains a buttload of *.BIN files.)
So, yeah. I have my laptop back. It runs. I should probably be thankful for small favors.
I haven't run it long enough to know if the noisy fan is now a quiet fan. I don't know if I have any fun new software on my system I need to worry about.
I can't believe it cost $140 for this.
Anyway, I'm done with PC Club. Fool me once, etc.