So I saw a post going around on Plurk some time ago about being able to get a refund on recently paid accounts?? I think.
I can't find the links now and was wondering if someone had them or knew what to do. (I haven't poked around my account yet but I figured this might be useful to some who haven't already taken advantage of it or didn't know about it.)
Here Is a link to what I was talking about. Apparently you just submit a request.
I've done so, I'm waiting on a response. I'm not sure if I'll be allowed a refund seeing as they were only going by the last month or so. I unfortunately paid for my account on the 30th of November... So we'll see!
If anyone is interested I can let you know if this works for me. Chances are if it does, then anyone else who was gifted time or otherwise in December might have a chance of getting a refund. Which would be nice to use for paid time on DW!!
Welp, yeah, I just got a response back... I was not granted a refund.
>>Thank you for your inquiry. However, your most recent payment for your account was more than a month ago on November 28th. We are not able to process refunds requests for payments that occurred outside the last month (on or after December 11th). I am sorry that we cannot accommodate your request.<<
Looks like that's the cut off. I hope this helps someone at least?
Yeah, I recently bought paid accounts for some RPG journals too. (Not for this journal) and am not too happy about that. Sucks you weren't granted a refund. Doubt I'd get one too. Heh
I can't find the links now and was wondering if someone had them or knew what to do. (I haven't poked around my account yet but I figured this might be useful to some who haven't already taken advantage of it or didn't know about it.)
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I've done so, I'm waiting on a response. I'm not sure if I'll be allowed a refund seeing as they were only going by the last month or so. I unfortunately paid for my account on the 30th of November... So we'll see!
If anyone is interested I can let you know if this works for me. Chances are if it does, then anyone else who was gifted time or otherwise in December might have a chance of getting a refund. Which would be nice to use for paid time on DW!!
Reply
>>Thank you for your inquiry. However, your most recent payment for your account was more than a month ago on November 28th. We are not able to process refunds requests for payments that occurred outside the last month (on or after December 11th). I am sorry that we cannot accommodate your request.<<
Looks like that's the cut off. I hope this helps someone at least?
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