the ten steps of training
i learned something at work other than how to make a mean burger that
may come in handy later. it's the ten steps of training for all you
future leaders out there hopefully this will help you. most are pretty
self explanatory, but i'll give you a breif explanation just in case
you're not too bright (like me).
1. prepare your information
all around knowledge is great... but don't worry about trying to take it all in at once. focus specifically on the things you wanna teach the tykes for that given session, and think of any questions that they may come up with so that you're prepared for them. if they ask a question that is off topic... tell them that they'll learn more about that at a later training day.
2. prepare your area
make sure that you have all the necessary tools and stuff that you need ready. i for one like having background music while i'm training the noobs. so i make sure that my boombox has a fresh set of batteries and that i have a fresh burned jock jams cd for each session. make sure that they're comfortable, the lighting is good, etc.
3. prepare yourself
go over the topics that you plan on teaching the little ones for the day. make sure you're all snazzy like. the more professional you look the more the chitlins will respect what you have to say.
4. set a clear goal and explain why
it's a pain to not know what's going on. if you let the noobs know what the agenda is for the day, they will be better prepared to soak up in the info. also... don't just tell them this is how it's done. there must be a reason why things are done a certain way. if someone were to clearly explain why we have a certain procedure, i'm more likely to follow it.
5. ask questions
in my japanese class... i always feared the question/answer part of class. sensei would randomly pick people to answer certain questions in japanese so i tried my best (which ultimately wasn't good enough) to know everything just in case i was called on. look for people's facial expressions... if they look like they're sucking on a lemon, you may want to ask if they understand what's going on... or why they are sucking on a lemon. just so you could maybe explain it in a different way... or take out the lemon that 's in their mouth.
6. repeat questions and answers... repeat questions and answers
repeating things will help people remember or if you say things over again, the better people will understand. if someone has a question... first repeat it... not word for word but in your own words so that you could verify that you understand what they were asking. i hated when teachers thought they knew what i was asking and gave me a different answer for i was always too polite to correct them. do the same with answers too... if you ask a question and a noob answers correctly... repeat it so the whole group can hear.
7. always use first names first.
carnegie said a long time age that the sweetest sound to anyone's ears was their name. use people's names and they will be a lot more trusting than if you didn't. also, if you are asking them a question... it gives them time to pay extra attention to what you are saying.
8. two steps forward, two steps back
for all you people who exercise, yall know it's just as important to stretch after working out as it is before. when you teach someone (or train) and if it's new to them, not only should you do a review at the end of the day but every couple of minutes so that you ensure that everyone's on the same page.
9. build teamwork
hmm... the pistons are the champs over the lakers this year because of this. if everyone does their job and helps each other out... the end product will be much better than if people wait for other people to do things or if they try to do too much.
10. stay on target.
in one of my jobs (which i wish i still had) i was part of an installation crew and we were in charge of all the k-marts and the fred meyers in the northwest area for changing the hallmark card stands and changing them to brand new american greetings card fixtures for american greetings bought out the rights from the stores to sell their cards exclusively... anyways... to stay on target....
at first we didn't know what we were doing and the job was pretty hard... after we figured everything out, we took our time on the job, but were frustrated taht it was taking a big portion of our day. our boss gave corporate a call and they agreed that we would receive the same amount of pay no matter how long or hard we worked. so we busted everything out and what used to take 10 hours turned to 7... then to 5... then to 4... then to 3. that summer was awesome because of the teamwork and the motivation to get our jobs done so that later we could go cliff jumping, hiking, the malls, etc. together.
there you have it, using these steps (according to my last job) will help you become a good trainer. instant leader!
1. prepare your information
all around knowledge is great... but don't worry about trying to take it all in at once. focus specifically on the things you wanna teach the tykes for that given session, and think of any questions that they may come up with so that you're prepared for them. if they ask a question that is off topic... tell them that they'll learn more about that at a later training day.
2. prepare your area
make sure that you have all the necessary tools and stuff that you need ready. i for one like having background music while i'm training the noobs. so i make sure that my boombox has a fresh set of batteries and that i have a fresh burned jock jams cd for each session. make sure that they're comfortable, the lighting is good, etc.
3. prepare yourself
go over the topics that you plan on teaching the little ones for the day. make sure you're all snazzy like. the more professional you look the more the chitlins will respect what you have to say.
4. set a clear goal and explain why
it's a pain to not know what's going on. if you let the noobs know what the agenda is for the day, they will be better prepared to soak up in the info. also... don't just tell them this is how it's done. there must be a reason why things are done a certain way. if someone were to clearly explain why we have a certain procedure, i'm more likely to follow it.
5. ask questions
in my japanese class... i always feared the question/answer part of class. sensei would randomly pick people to answer certain questions in japanese so i tried my best (which ultimately wasn't good enough) to know everything just in case i was called on. look for people's facial expressions... if they look like they're sucking on a lemon, you may want to ask if they understand what's going on... or why they are sucking on a lemon. just so you could maybe explain it in a different way... or take out the lemon that 's in their mouth.
6. repeat questions and answers... repeat questions and answers
repeating things will help people remember or if you say things over again, the better people will understand. if someone has a question... first repeat it... not word for word but in your own words so that you could verify that you understand what they were asking. i hated when teachers thought they knew what i was asking and gave me a different answer for i was always too polite to correct them. do the same with answers too... if you ask a question and a noob answers correctly... repeat it so the whole group can hear.
7. always use first names first.
carnegie said a long time age that the sweetest sound to anyone's ears was their name. use people's names and they will be a lot more trusting than if you didn't. also, if you are asking them a question... it gives them time to pay extra attention to what you are saying.
8. two steps forward, two steps back
for all you people who exercise, yall know it's just as important to stretch after working out as it is before. when you teach someone (or train) and if it's new to them, not only should you do a review at the end of the day but every couple of minutes so that you ensure that everyone's on the same page.
9. build teamwork
hmm... the pistons are the champs over the lakers this year because of this. if everyone does their job and helps each other out... the end product will be much better than if people wait for other people to do things or if they try to do too much.
10. stay on target.
in one of my jobs (which i wish i still had) i was part of an installation crew and we were in charge of all the k-marts and the fred meyers in the northwest area for changing the hallmark card stands and changing them to brand new american greetings card fixtures for american greetings bought out the rights from the stores to sell their cards exclusively... anyways... to stay on target....
at first we didn't know what we were doing and the job was pretty hard... after we figured everything out, we took our time on the job, but were frustrated taht it was taking a big portion of our day. our boss gave corporate a call and they agreed that we would receive the same amount of pay no matter how long or hard we worked. so we busted everything out and what used to take 10 hours turned to 7... then to 5... then to 4... then to 3. that summer was awesome because of the teamwork and the motivation to get our jobs done so that later we could go cliff jumping, hiking, the malls, etc. together.
there you have it, using these steps (according to my last job) will help you become a good trainer. instant leader!