Graduation! And Anything Past This Point Probably Has No Title

Feb 02, 2007 20:38

Recently I have been attempting to repair my grandmother's Internet connection. The DSL light on her modem was unlit meaning the modem was not synchronising with the DSL line. This resulted in making lots of phonecalls to the helpdesk (0845 number rather conveniently...for them) and being bounced from department to department and put on hold most of the time. Almost two weeks later and spending the whole of today round her house, it is still not fixed. We have been subjected to lots of waits, lots of line tests, lots of "troubleshooting steps" and lots of "Please tell me the name of the account holder? Ahh, hello then Mr [Insert grandmother's name here]." (Even though my grandfather is dead and has been for a month and a half). They don't even call back when they say they will, frustrating! Now I have to miss going to London tomorrow to carry on sorting it out.

The scariest things is the amount of junk phonecalls coming down whats otherwise a dead line. You see, the line was for Internet only, much like mine at home. We plugged a telephone into it for troubleshooting reasons and suddenly we are getting two or three phonecalls per day to sell us crap like legal advice and in one case, my grandfathers heart. Sure, if they can reconstitute it from a box of ash! Grilling one employee for the National Accident Helpline revealed the phoneline is on the National Database for Marketing Crap (as I nickname it). How a dead phoneline is on here I don't know. Rather geekily, it also made me think of Stargate with the redial dead gates program episode. I am sad!

Final note in my normally long update is I graduated yesterday. The graduation ceremony was typically long and finally getting my certificate in my hands was a great feeling and resulted in me being all poshed up for the day (pictures ina friends only journal when I get them uploaded). But I see why they give it to you in a brown envelope after you get off the stage. Had I been handed the piece of paper saying "I am sorry but we don't have your certificate at this time on stage" the audience would likely have been treated to a display of me decking my tutor. Fortunately, I never saw him the whole day, but the college was disgusted at his attitude when we complained about not getting a grade confirmation on the day and not getting my certificate as he failed to send them off on time. I am thankful for the second chance, yes, but it really was a crap ending to my course.

Oddly enough I felt very very tired last night. I was dead on my feet while out, a sharp contrast to the day before when I couldn't sleep.
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