Answering the phone is fun

[seren_bach]

I picked the phone up yesterday to a very aggravated lady. "I have been trying to get through to your London store but no one is answering the phone

Comments

[jazzybabe56]

how did people become so brain-dead? it baffles the heck out of me...

[chocolate_frapp]

that's worse than when I used to work at this bookstore and someone came in demanding to know why the bank across the street was closed.

[mschilepepper]

I cashiered at a Texaco station when I was in my late teens. One yum-yum called my station, asking for the phone number for another station a few miles away. I didn't have it, because that station was owned by another small franchisee, so there was no reason I *would* have it.

The yum-yum couldn't grasp that fact, and badgered me up one side and down the other about why I didn't have it. When I could finally get a word in edgewise, I asked, "How did you get the phone number to call this station?"

"I looked it up in the phone book!"

"Might I suggest you go back to that phone book to find the number of the station you really want to call?"

*click*

[cptlbryant]

I had someone who called my office because someone had called her and hung up. She wanted to know who it was. I'm at the switchboard so I had no idea. We had about 35 people in my office at that time and I asked if she had any idea who it could have been. She didn't then complained that it was rude for them to hang up "don't you think." I apologized as this was all I could do. Whoever called had probably realized they had the wrong number just at the moment she picked up.

I also hate when people call me to return a call on their caller ID. I have no idea who called them if they don't know. All incoming calls go through me unless they have someone's direct line. I get to play 20 questions to try to get them to the right person. Meanwhile I'm thinking "listen to your damn voicemail!"

[surrey_sucks]

You have my life! OMG! I have the exact same problem! Except there are over 100 staff, three floors, several departments.... Every fucking day I play 20 questions over and over again. I wish I could drink wine while working; it would make things so much easier.

[miri_me]

You could play drinking games, then!

I called *my* company's reception as I kept on misdialing my line manager trying to call in sick with a migraine (I couldn't see straight and his number was confusing me). When it turned out he wasn't at his desk, I was momentarily dithery about the best person to leave a message with. But I had a migraine, we'd just changed or structure, and I wasn't really with it. I also maybe dithered for about 7 seconds?

[nundu_art]

Shame on you! OBVIOUSLY you need a refresher course on mind reading!!

[surrey_sucks]

I'm a receptionist, and I thought it was annoying when people expected me to leave my desk and run to another floor, to see if a particular staff member were at their desk.