(no subject)
I know I've been posting a lot lately, but I get a lot of shitty customers. I work at a call center.
*****
Customer: You know what, sir, I never RECEIVED a letter!
Me: Alright, ma'am, what I'm showing is that a letter went out on 02/20 to 8600 Over Wind (pronounced like winding a clock), City, Sta--
Customer: No, NO NO NO NO NO NO NO NO NO!!!! It's Over WIND!!! (like the wind is blowing outside). No wonder I didn't get it! You didn't even send it to the right place!
Me: ...ma'am, wind and wind are spelled the exact same way.
Customer: ...oh.
*****
I had to change the name of the street to post, but the wind/wind situation was even more easily mistakable in the original streetname.
*****
Customer: You know what, sir, I never RECEIVED a letter!
Me: Alright, ma'am, what I'm showing is that a letter went out on 02/20 to 8600 Over Wind (pronounced like winding a clock), City, Sta--
Customer: No, NO NO NO NO NO NO NO NO NO!!!! It's Over WIND!!! (like the wind is blowing outside). No wonder I didn't get it! You didn't even send it to the right place!
Me: ...ma'am, wind and wind are spelled the exact same way.
Customer: ...oh.
*****
I had to change the name of the street to post, but the wind/wind situation was even more easily mistakable in the original streetname.