"And I'm a huge fan of the way you lose control and turn into an enormous green rage monster."
The quote is appropriate in more ways than one.
Just went to Tesco to get Avengers on DVD and there was a sign that said if you spent £30 you would get it for just £8 instead of the £12.97 it was priced at. I wasn't really fussed about this because I was buying the DVD anyway and it was my whole reason for going to the store but we needed a few other things anyway and so when we were at the checkout and the cashier was ringing my sale through and it was at about £22 pounds before she scanned the DVD I assumed that I would be able to get it at the discounted price. WRONG. Apparently you need to spend £30 on top of the DVD so if your sale if £25 pounds before the DVD gets added no discount but nowhere on the signs did it state this. I told the cashier that the signs were misleading and she said "Did you want to leave it then?" meaning the DVD as I has to pay full price. I sort of snapped back at her and said "It is the only reason I came here today, I'd pay £300 pounds for it if I had to." Okay, slight exaggeration there but I was trying to make a point. Her response was to tell me to go to customer services. I just paid for my stuff and left. I really wouldn't have minded so much if the sign had said you have to spend £30 without the DVD being put through to get the discount but it was the fact that it didn't state that anywhere that I could see. There was probably some small print but who even bothers to stop and read small print any more.
I would normally feel bad for snapping at someone like that but at no point did she apologise or say she understood my frustration or anything like that. I know how it can be when a customer thinks they are entitled to something and I don't think I was unduly harsh or anything like that in my reactions but then I don't know. Her entire manner was along the lines of "I don't want to be here and I can't be bothered to be polite to customers." At least that's how it seemed to me. It just annoyed me.
Rant over.
Just went to Tesco to get Avengers on DVD and there was a sign that said if you spent £30 you would get it for just £8 instead of the £12.97 it was priced at. I wasn't really fussed about this because I was buying the DVD anyway and it was my whole reason for going to the store but we needed a few other things anyway and so when we were at the checkout and the cashier was ringing my sale through and it was at about £22 pounds before she scanned the DVD I assumed that I would be able to get it at the discounted price. WRONG. Apparently you need to spend £30 on top of the DVD so if your sale if £25 pounds before the DVD gets added no discount but nowhere on the signs did it state this. I told the cashier that the signs were misleading and she said "Did you want to leave it then?" meaning the DVD as I has to pay full price. I sort of snapped back at her and said "It is the only reason I came here today, I'd pay £300 pounds for it if I had to." Okay, slight exaggeration there but I was trying to make a point. Her response was to tell me to go to customer services. I just paid for my stuff and left. I really wouldn't have minded so much if the sign had said you have to spend £30 without the DVD being put through to get the discount but it was the fact that it didn't state that anywhere that I could see. There was probably some small print but who even bothers to stop and read small print any more.
I would normally feel bad for snapping at someone like that but at no point did she apologise or say she understood my frustration or anything like that. I know how it can be when a customer thinks they are entitled to something and I don't think I was unduly harsh or anything like that in my reactions but then I don't know. Her entire manner was along the lines of "I don't want to be here and I can't be bothered to be polite to customers." At least that's how it seemed to me. It just annoyed me.
Rant over.