eircom: eircon
I've got so much rattling around in my head at the moment it's unreal. Lots of excess energy.
Plans, semi-formed but nice to think about are rolling around like ships on a rough sea. Work stuff to be done. Futures to be planned etc.
Had a little run-in with eircom, our former phone company yesterday. In November, we got cold called at the front door by a salesperson who tried to "win us back" to eircom. Not that we could, or wanted to go back. We got rid of him, and I contacted them to tell them not to call us, we'll call them. Should we ever be so retarded as to want them back (that bit, I may not have added at the time).
So imagine my surprise yesterday when the door bell rings. My mother answered it as I was working at the time, but I could sort of hear the conversation in the background. As it went on, I took a more active interest in what was being said. Re-imagine my surprise when I hear not one, but two eircom drones practically brow beating her into signing documents to switch her back to eircom. Not that I'm surprised by that - eircom, in my opinion, have all the moral fibre of a evil newt. I was pissed by it though - as if I hadn't been there, god only knows what they would have tag-team-conned her into signing. And I can only imagine how many other older people have had the same crap foisted upon them. Now, my mother may have many "qualities" - alas assertiveness is not one of them alas. Something which is shared by many other people of her generation, and they were milking that fact for all it was worth, including pressuring her to sign now as it would only "take 2 minutes" and to get her to invite them inside. I'm pretty sure there is a fineline between persistant sales person and professional con-jobbing huckster.
So from my room, I rang eircom's Customer Complaints department and to put it mildly, slightly ripped them a new anal passage. Once that was completed, I went to the front door and quite politely asked them to leave and not return, and that if they had an issue with that to contact their Customer Complaints department and have it out with them. Except they seemed to insist that they should stay. Now, I don't know about you but when I ask someone (politely) to please get off my property and not return I quite like it when they do exactly that. In fact, I had to repeat my clear and concise instructions 4 times before firmly shutting the door in their face.
Now I await eircom management's call-back (expected roughly when hell freezes over). They really, really don't want to piss me off. The last time it was me vs eircom, it ended up in their CEO's office (and getting miraculously sorted immediately after) and you know how I mentioned I had a lot of excess energy at the moment? Well I'd only be too glad to point it in their direction.
Plans, semi-formed but nice to think about are rolling around like ships on a rough sea. Work stuff to be done. Futures to be planned etc.
Had a little run-in with eircom, our former phone company yesterday. In November, we got cold called at the front door by a salesperson who tried to "win us back" to eircom. Not that we could, or wanted to go back. We got rid of him, and I contacted them to tell them not to call us, we'll call them. Should we ever be so retarded as to want them back (that bit, I may not have added at the time).
So imagine my surprise yesterday when the door bell rings. My mother answered it as I was working at the time, but I could sort of hear the conversation in the background. As it went on, I took a more active interest in what was being said. Re-imagine my surprise when I hear not one, but two eircom drones practically brow beating her into signing documents to switch her back to eircom. Not that I'm surprised by that - eircom, in my opinion, have all the moral fibre of a evil newt. I was pissed by it though - as if I hadn't been there, god only knows what they would have tag-team-conned her into signing. And I can only imagine how many other older people have had the same crap foisted upon them. Now, my mother may have many "qualities" - alas assertiveness is not one of them alas. Something which is shared by many other people of her generation, and they were milking that fact for all it was worth, including pressuring her to sign now as it would only "take 2 minutes" and to get her to invite them inside. I'm pretty sure there is a fineline between persistant sales person and professional con-jobbing huckster.
So from my room, I rang eircom's Customer Complaints department and to put it mildly, slightly ripped them a new anal passage. Once that was completed, I went to the front door and quite politely asked them to leave and not return, and that if they had an issue with that to contact their Customer Complaints department and have it out with them. Except they seemed to insist that they should stay. Now, I don't know about you but when I ask someone (politely) to please get off my property and not return I quite like it when they do exactly that. In fact, I had to repeat my clear and concise instructions 4 times before firmly shutting the door in their face.
Now I await eircom management's call-back (expected roughly when hell freezes over). They really, really don't want to piss me off. The last time it was me vs eircom, it ended up in their CEO's office (and getting miraculously sorted immediately after) and you know how I mentioned I had a lot of excess energy at the moment? Well I'd only be too glad to point it in their direction.