... but you sometimes have to haggle.
I'm dealing with
Discmakers in duplicating the
Mardi Gras DVD. We talked on the phone then they emailed me a quote. If I had simply said "OK" I'd be paying $300 more and would receive the DVDs a week late. I had to actually say "well on your site it says..." several times. Their response "oh! that's a new change to our rates, I'm sorry... Ill adjust your quote!"
The thing is... those rates were on the site a month ago. I had checked back then.
It's no big deal. They bumped up the production date and dropped the $300. But still... I had to haggle.