Facepalms for EVERYONE! I have more than enough to go around!
Counting by fives is FUCKING AWESOME.
I have no idea how she’s keeping her job. I’m talking about NewTech, obviously. In terms of doing her job, she does it. She counts drugs sometimes, but for the most part she enters in scripts and answers the phone. This is just fine with me, because in my opinion the more experience she gets entering things in the computer the better. Why I still need to actually have that opinion in the first place is beyond me, since she’s been there for nine months now and should have a grasp on how to make sure that prescriptions are entered under the correct patient and for the proper meds/directions, but just today we caught two scripts put under the wrong patient and at least one that had the wrong directions. I don’t feel that it should be my responsibility to double check every single thing that slides across the counter, but yet there I stand, counting by fives all day and making sure that everything is correct.
She’s still butchering the English language.
Anyone who follows me on Twitter or has me as a Facebook friend has probably seen some examples of things that NewTech says. A couple of weeks ago it was “tooken” instead of “taken,” as in “my kids’ father says it’s set up right, but my child support wasn’t tooken out of his unemployment check.” OtherRPh and I have corrected her on a couple of occasions, but I guess that she’s content to sound like she’s five. Other examples of her typical words are “drowneded” and “lookeded”. I believe there was also an occasion where she used the phrase “most worstest,” which hurts just to type.
I swear to God, listening to her talk is like working with a LOLcat.
I honestly have no idea how she’s managed to get this far in life without someone sitting her down and explaining that she talks like she’s still in preschool. I posted on Facebook today, a simple status saying “‘lookeded’ is not a word!” A friend replied, “It is when you’re three, but not after that.” It’s true, but what makes it worse (or “worst”, if she were writing this) is that I’ve met a lot of kids that age who have a better grasp of simple language skills than she has.
NewTech also has absolutely no boundaries when it comes to appropriate topics of discussion for the workplace. For instance, one of the girls from the main part of the store was talking about how she had some guy on the phone asking all sorts of questions about the Trojan vibrating jelly rings - the kind of guy who’s sitting there on his end the phone stroking himself while asking supposedly serious questions about how to put it on, getting off on your awkward answers. Now, she wasn’t asking for help explaining it for the next pervy phone call, all she wanted was someone to say “What a fucking freak,” but NewTech starts giving us a full explanation of how cock rings are used, the different varieties, and how you don’t roll them down, you stretch them over the shaft or “you run the risk of your pubes getting wrapped up, and believe you me, a guy will only do that once.”
She'd call it, too, I know she would.
We have a pharm-tech student with us for the next six weeks. He’s a nice guy, not bad to look at, smells great, but she’s having difficulty keeping her eyes above his belt because “he has the sweetest ass I’ve seen on a dude in a long time.” She was saying this to BossRPh literally 2 hours after this guy took the required sexual harassment computer training in the pharmacy with us. Also under the topic of “shit you don’t say to your boss”… last week, she told BossRPh “If your husband ever loses his job as a pharmacist, he’s got a voice that would be awesome for phone sex.”
Seriously? You’re going to say something like that to your boss?
*sigh*
The customers are also driving us nuts. OtherRPh had one couple last week who threatened to sue us because their daughter’s state insurance lapsed because they neglected to fill out the necessary paperwork, and they couldn’t get her OTC medication for free. Another one, a regular who gave everyone hugs and kisses on Christmas Eve, stole a shitload of shaving things this week. One of our loser-est regulars bitched me out tonight because her doctor was a fucking moron and faxed us a script for Dilaudid, and since she’s been on it and other narcotics for a few years now she knows damned well that we can’t take it that way and that she needs to go to the office and pick up the actual script. We called her doctor’s office when we got the fax and they said they’d figure it out. At 4:30pm, the loser’s friend comes to pick it up and we explain the deal. At 5:30pm, the loser calls us herself to find out why we wouldn’t fill it, and then launches into a sob story about how it’s going to snow and she’s not going to be able to go to the doctor’s office and get the actual script, and can we let it slide today if she promises to bring us the hard copy when the snow melts on Monday.
Blah blah BLAH DEE FUCKING BLAH
I also needed to have the following conversation:
Patient: (holding two boxes of toothpaste) If I buy one I get one free, right?
Me: (checking price) It says that they’re on the buy one/get one sale.
Patient: (pointing at the toothpaste shelf that is at most 15′ from my counter, all of which have giant, bright yellow BOGO sale tags) But it says over there if I buy one I get one free!
Me: Well if it says that it is, then it is.
*facepalm*
Someone also bitched at me about how his medical insurance wouldn’t pay for his Cialis for another month. His argument was that if he wasn’t on so many narcotic painkillers, he wouldn’t need the Cialis. OtherRPh had an argument today with someone who just didn’t understand that we weren’t just going to hand over $221 worth of a drug (a mere six tablets, by the way) because she left her pill box at her doctor’s office in Boston, that it didn’t matter that her doctor had written her a new script for only six tablets to make up for the ones she’d left in the office, her insurance wasn’t going to pay for them because it was too soon, and that no, we weren’t going to fight with her insurance and try to make them pay for it because she could drive the 45 minutes to Boston on her own or buy something over the counter for her heartburn.
Giant facepalms, all around, y’all.