(no subject)
I could take a picture of the outdoors... but in my head, this is what it looks like right now.
It's HOT. Just... HOT HOT HOT.
I'm still not complaining (too much), but I'm on the verge of doing so.
The heat is giving me a little extra edge, though. So beware, I can go from nice to RAWR I'M GONNA KEEEEEEL YOU in about 30 seconds. Which is what the customer service rep at Capital One got from me yesterday.
I paid off the evil Capital One card last year. Then it expired and they sent me a brand new one, which I've never used (it still had the sticker on it).
Suddenly I get a notice in the mail, saying that I have an unpaid, overdue balance. So I called them. The rep said that it was a "membership fee", and I owed them $79.
I said, nicely, that I don't WANT to pay a membership fee for a credit card, and I would like to just close the account.
She told me that she would close my account.. but I still had to pay the $79.
Um, What?
"You mean to tell me that I have to pay you a MEMBERSHIP FEE for an account I am closing."
Her: "Well, you don't have to close the account."
Me: "But I never USE the account. I don't want it if you're going to charge me a membership fee for it."
Her: "You can close the account, but you have to pay for the membership fee first."
Me: "........"
We repeated this exchange about 3 or 4 times. Then I'd had enough.
Me: "Are you high??? Do you REALLY expect me to pay a membership fee? What is WRONG with you? Let me talk to your supervisor."
Her: "I am the supervisor."
Me: "....."
I let loose with all the fury of a 97 degree day with and 81 degree dewpoint. The things I said are not printable on a family-friendly blog.
Me: "****&&&&&%^%^%%^)(*#(#)$)#*(&*&#&^^%&#^*&#$)*(()#&^#^$#*(()*$#)(*@&#&&#$*(*$#(*$#"
Her: "Okay. I will zero out the balance and cancel your account."
It's supposed to be hotter today, so let me just warn the entire planet right now. Stay out of my way. Seriously. Ciao.