Today I got to spend a couple of hours (plus) on the issues with our phones at the office. Boy, are they screwed up! And the resolution may end up taking more time and costing us some support $$$. But Marilyn will help me resolve it, one way or another ( Read more... )

I actually needed to go in today to train a new employee -- an Intern started today! Clay was really impressive. And he scored big points with Marilyn when he went in to THANK HER for buying coffee. She always pays for Rich and me to take new people for Starbucks -- and Clay is the first person ever to make sure to personally thank her... (Go, him ( Read more... )

Okay, I've been M.I.A. (missing in action) for most of this past month. (sigh) Sorry about that ( Read more... )