how 20th-century (or, first-world problems)
The power is currently out at my house, and I've discovered that Duquesne Light appears
to have no online source of real-time information on outages. C'mon, I
expect to see a map of affected areas and outage times! Or at least an
RSS feed with status updates. The last thing I want to do is call the
"report an outage" number and gum up the works just looking for
information. Besides, I'd probably have to navigate a terrible automated
system to end up on hold.
(What? I'm at work and may as well stay here if we're not going to have
light, heat-distribution, or internet anyway...)
