Sep 28, 2006 08:27
Alright, I need some help...a cell phone from Times Square 8am in the morning to Guildford's Alamo rental didn't work to well (can't use the company phone, and by the time I get home...the shop's shut).
Here's the story, hubby, baby and I are going for a November visit to see the family. Hubby never had to hire a car in his life back home, so he has no idea what to ask regarding coverages, deposits, etc. For years I had been hiring cars in the US, but as we all know...it's a big insurance rip-off and I assume it's entirely different with liabilty, physical damage, etc.
Our credit card covers us for the CDW (Collision Damage Waiver) which is equivalent to the DLW/TLW (Damage Loss Waiver/Theft Loss Waiver) as a primary coverage outside of the US. After making the reservation online, we were just confirming a few things like the security deposit (where online it's saying £550-£650 depending on the vehicle type).
When I spoke to the guy at Alamo, he was trying to tell me that they were going to take a £1000 deposit off our credit card. We don't even have a limit on the credit card that would cover that!
Two questions:
1. Am I missing something and is this a case of, the American is stupid let's take her for what she's got?
2. Does anyone know of a rather local (aside from Heathrow) car hire (local being, Epsom, Guildford, Leatherhead, Kingston on a stretch)?
Thanks!!!!
insurance,
travel,
driving (uk)