Apr 13, 2009 14:45
I just called and spoke to a Jennifer in the Customer Service Department, and she said that it is a "technical error" that is being "fixed" right now. I told her I don't see how a so-called glitch could ONLY target LGBT books, and that aside, why Amazon feels it needs to censor my searches at all.
She apologized, said she really doesn't know anything about it, and that she'd report my dissatisfaction to the company.
If anyone else wants their dissatisfaction reported, you can call Amazon's Customer Service line at 1-206-266-1000.
real life