Mine Are Busy Days

Aug 01, 2007 17:58

So I've officially moved (the new address will appear in a few minutes in a flocked post, and my phone number's the same), badger5 and I have Internet access, and I have a job. Again, in yay-I-can-buy-food-and-pay-rent capslock: I HAVE A JOB. My interview for the reference position went very well and ended with "Well, you're hired," which is how I want ( Read more... )

victory, sharing is caring, the heathen os, gaming geek

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mankiller August 2 2007, 19:04:33 UTC
They come and make sure your Internet works? Man, Charter lets you know something will happen someday, maybe you get something in the mail to plug in to your wall (we bought our own modem, having heard horror stories), and if you're lucky when you plug it in it works. I'm sure I wouldn't want the CDs, either, nor would I want someone to take care of the computer setup (any decent modem should resolve any connectivity issues these days). But I must admit, that's damn nice of them. Points for trying.

I have a feeling that Charter is pure evil, but some of its employees are completely untainted by their nefarious practices. We had our cable line re-run to the house because of some technical issues, free of charge, and the guy who ran it took the extra ten minutes to augur under my driveway and cut, easily, 75' off of my run. Three cheers for improved signal quality!

Of course, free of charge is relative, what with how much they charge for their services now...AT&T, bring me fiber to the premises/home and IPTV, stat! I will pay you lots of money for it...I'm already paying Charter, and even gross negligence on your part is much improved over the intentional evil Charter visits upon my household.

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bonelesspuppy August 2 2007, 23:26:34 UTC
Well, they charged $20 for running a cable from the jack to the modem, so in this case I would have preferred just getting something in the mail. The modem is working, though, and the installation guy made an effort to situate the cable so that it wouldn't interfere with the opening of the door, so they do get some points. Also, the guy I talked to on the phone when I first called about getting the service was really nice and helpful.

I think you should start sending rambling, incoherent postcards to the higher-ups at Charter until they get sick enough of you to start providing better service. Be sure to give them your detailed thoughts on flossing.

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