Cox Confusion

Nov 01, 2009 23:16

We got a new bill from Cox on Friday. It's about $65 less than the last one. No one has called us or explained this to us. We're really confused. Is someone at Cox just making up our bill every month?

"This month, let's charge them $200. Then next month $135. After that, in order, $179, $209, and then $196.93 to really confuse them. They'll never question their bill again!"

By coincidence (I presume) we also got a mailing the same day from Verizon. They're offering FIOS service in our area - we think. But it's a bit confusing, because their TV is apparently via DirecTV. They didn't quite spell out if it was FIOS or not (that's the implication I get, though), and there are various tiers of service which don't include a price. I don't like it when an offer isn't clear, and I don't care for low introductory prices that are followed by unspecified increases after the introductory period ends.

consumer, money, shopping

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