AZ, Buddy. life
I'm learning so much, and have discovered that in some ways E.* was more aligned with ITIL than $Evil_Empire. I discovered today that a lot of what we classify as incident management where I am is more in problem's sphere, and the SOC itself is also handling event management and request fulfillment. And parts of it handle access management, too. Which makes sense, these are all in service operations and we're the operations center. It's just interesting.
We've been taking practice exam questions as we go, and I flubbed the first couple because I didn't know quite how to take the test or what they were looking for, but once I got that locked I've pretty much gotten them all right. ITIL is really easy for me in some ways because it's very logical. Once you clue in to what its definitions are, and what defines each process and function and role, it's incredibly logical and almost common-sensical. And I have a much better grasp of what they want to know in the exam answers.
So I'm feeling somewhat confident that I think I can pass the exam. I hope. I guess we'll see.
Meanwhile, whoever told me Arizona was a broiling hot desert is fired, because it's been raining and having thunderstorms and some areas have flooded. It's kind of muggy, not really dry, and it's not all that hot, either. (Caveat on that one; I've spent maybe ten minutes outside since I got here Tuesday afternoon.) But seriously, this is ridiculous.
I thought I had to worry about overheating. I should have been worried about hypothermia from the a/c. I ended up drinking about four or five cups of hot tea today just to stay warm, and I wore my three-quarter sleeve shrug which I'll probably wear again tomorrow because BRRR. And it's not just me; everyone I talk to is freezing. Yesterday when I left class I stood outside for a solid five minutes just thawing out.
I haven't really seen much of the area. I hit Walgreens my first night here, and last night I found a HUGE mall and had dinner and did some shopping, but today I wanted to come back to the hotel and study and see if I could change my flight home, so I just ordered a pizza from the restaurant menu and am hanging out. (I did change my flight home so now I'll get home by about midnight tomorrow.) But I didn't come here intending to sightsee; my plan was pretty much "class, food, hotel, sleep, class..." and so on.
In ITIL stuff, I discovered that Pink Elephant (the company providing the training and exam; one of the top providers of ITIL education in the country) has an "Expert pass", where you pay one lump sum and get to take all the classes needed for your ITIL Expert certification within two years. Since I'm aiming for my Expert certification, I'm going to see if I can get this past my manager (and likely his manager and who knows how far up that'll go). I don't have a lot of hope that I can get it covered, but I'm still going to try. Having Foundations and this lifecycle course on my resume is awesome as it stands, but I want more. Professional development and all that.
It's been interesting to learn about various functions and processes and try to map that to what my org does. On one hand there's the ITIL-topia, and on the other hand there's my work, which aligns to principles that might possibly bear a resemblance to ITIL if you squint.
But. Anyway. Exam tomorrow. Fun!
Buddy has not been having a good week. He had multiple accidents in the house Tues and Wed, and wouldn't let the dog walker into the house to try and take him out. Morgan ended up running home on his lunch break Tues and Wed to take him out, and then went home early today to be with him as we thought the guys were coming to fence the yard.
Because we weren't sure if the accidents were anxiety/acting out or if he was just not feeling well, Morgan took him to the vet, where they did a workup but basically said "We think he's really anxious". So they gave him a pheromone collar to help him calm down, and Morgan bought a thundershirt that is apparently really helping as well. He was much better today, so sayeth the husband, but then again he was home all day so we don't know.
We think that we want to crate train him but not until I'm home, because it's not his favorite thing and we don't want to add more stress right now.
Poor puppy. I ended up changing my flight to get home tomorrow night because I want to get home to him. (And Morgan.)
Back to studying...
This entry was originally posted at http://blueraccoon.dreamwidth.org/1286780.html. Please comment there. |
comments
We've been taking practice exam questions as we go, and I flubbed the first couple because I didn't know quite how to take the test or what they were looking for, but once I got that locked I've pretty much gotten them all right. ITIL is really easy for me in some ways because it's very logical. Once you clue in to what its definitions are, and what defines each process and function and role, it's incredibly logical and almost common-sensical. And I have a much better grasp of what they want to know in the exam answers.
So I'm feeling somewhat confident that I think I can pass the exam. I hope. I guess we'll see.
Meanwhile, whoever told me Arizona was a broiling hot desert is fired, because it's been raining and having thunderstorms and some areas have flooded. It's kind of muggy, not really dry, and it's not all that hot, either. (Caveat on that one; I've spent maybe ten minutes outside since I got here Tuesday afternoon.) But seriously, this is ridiculous.
I thought I had to worry about overheating. I should have been worried about hypothermia from the a/c. I ended up drinking about four or five cups of hot tea today just to stay warm, and I wore my three-quarter sleeve shrug which I'll probably wear again tomorrow because BRRR. And it's not just me; everyone I talk to is freezing. Yesterday when I left class I stood outside for a solid five minutes just thawing out.
I haven't really seen much of the area. I hit Walgreens my first night here, and last night I found a HUGE mall and had dinner and did some shopping, but today I wanted to come back to the hotel and study and see if I could change my flight home, so I just ordered a pizza from the restaurant menu and am hanging out. (I did change my flight home so now I'll get home by about midnight tomorrow.) But I didn't come here intending to sightsee; my plan was pretty much "class, food, hotel, sleep, class..." and so on.
In ITIL stuff, I discovered that Pink Elephant (the company providing the training and exam; one of the top providers of ITIL education in the country) has an "Expert pass", where you pay one lump sum and get to take all the classes needed for your ITIL Expert certification within two years. Since I'm aiming for my Expert certification, I'm going to see if I can get this past my manager (and likely his manager and who knows how far up that'll go). I don't have a lot of hope that I can get it covered, but I'm still going to try. Having Foundations and this lifecycle course on my resume is awesome as it stands, but I want more. Professional development and all that.
It's been interesting to learn about various functions and processes and try to map that to what my org does. On one hand there's the ITIL-topia, and on the other hand there's my work, which aligns to principles that might possibly bear a resemblance to ITIL if you squint.
But. Anyway. Exam tomorrow. Fun!
Buddy has not been having a good week. He had multiple accidents in the house Tues and Wed, and wouldn't let the dog walker into the house to try and take him out. Morgan ended up running home on his lunch break Tues and Wed to take him out, and then went home early today to be with him as we thought the guys were coming to fence the yard.
Because we weren't sure if the accidents were anxiety/acting out or if he was just not feeling well, Morgan took him to the vet, where they did a workup but basically said "We think he's really anxious". So they gave him a pheromone collar to help him calm down, and Morgan bought a thundershirt that is apparently really helping as well. He was much better today, so sayeth the husband, but then again he was home all day so we don't know.
We think that we want to crate train him but not until I'm home, because it's not his favorite thing and we don't want to add more stress right now.
Poor puppy. I ended up changing my flight to get home tomorrow night because I want to get home to him. (And Morgan.)
Back to studying...
This entry was originally posted at http://blueraccoon.dreamwidth.org/1286780.html. Please comment there. |
comments